Role

Customer Support Jobs

Find customer support jobs in web3 and crypto. Browse blockchain positions and apply today.

Job market intelligence

Customer Support market pulse

Daily open opportunities, newly observed postings, hiring breadth, and normalized monthly compensation for jobs in this pillar.

Open jobs

503

As of 2026-11-12

Hiring companies

184

Distinct employers

New this week

-54 vs prior week

Job velocity

-61.4%

7 days vs previous 7 days

Compensation by work market

Remote pay is separated from onsite and hybrid pay so expensive cities do not distort the remote benchmark.

Remote

$9K/mo

172 salaries from 69 employers

122 open jobs at 69 hiring companies

Onsite + hybrid

$10.8K/mo

373 salaries from 105 employers

302 open jobs at 114 hiring companies

Country market	Open jobs	Hiring companies	Median	Middle 50%	Evidence
United States	156	68	$11.9K/mo	$7K/mo – $15.8K/mo	328 salaries from 92 employers
United Kingdom	25	20	$6.2K/mo	$4.6K/mo – $13.7K/mo	9 salaries from 6 employersLimited
Ireland	12	5	$9.1K/mo	$9K/mo – $11.4K/mo	6 salaries from 3 employersLimited
France	5	4	$11.8K/mo	$9.6K/mo – $13.1K/mo	4 salaries from 4 employersLimited
Canada	3	3	$9.4K/mo	$7.5K/mo – $10.6K/mo	8 salaries from 6 employersLimited

Open jobs are current; salary evidence covers the past 12 months and also uses closed postings. Every place rolls up through its canonical city, region, country, and continent hierarchy exactly once.

Opportunity activity

Open roles, employers, and newly listed jobs by day

All-mode pay history

Historical context; use the work-market split above for current pay

Earlier open counts are estimated from observation dates. Offline postings are never inferred open for more than 90 days; new daily samples are exact snapshots.

Job for Web3 Beginners

Customer Success Associate

Figure·1 week ago

1 week agoJuniorSalary: 71K USDCharlotte, NC Hybrid Customer Support Jobs by Figure

Hybrid · Charlotte · Required

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Series D0 current maintainers0 active leads

Figure uses blockchain technology to provide lending, trading, and investment solutions for consumer credit and digital assets.

Funding

Ipo$788M · 1 Sep, 2025 Unknown$200M · 1 Feb, 2025 Series D$200M · 1 May, 2021 Series C$103M · 1 Dec, 2019 Unknown$1B · 1 May, 2019 Series B$65M · 1 Feb, 2019 Series A$50M · 1 May, 2018

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Communication Compliance Customer Operations Customer Support Data Handling Financial Product Lending Security Troubleshooting

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1 of 3 matching jobs

Customer Activation Manager AI Spend

Ramp·1 week ago

1 week agoSeniorSalary: 121K - 184KNew York, NY (HQ)Hybrid Full Time Customer Support Jobs by Ramp

Hybrid · New York · Required

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Ramp is an AI-powered financial operations platform for businesses, combining corporate cards, expense management, bill payments, accounting automation, procurement, travel, treasury, and related finance workflows.

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Ai Api Authentication Customer Success Governance Implementation Integration Model Routing Token Usage

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1 of 17 matching jobs

Support Specialist US Tier 1

Runway·1 week ago

1 week agoJuniorSalary: 65K - 80KAnywhere Remote Full Time Customer Support Jobs by Runway

Remote · United States · Required

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Series E

Runway is an AI company building generative media, developer, and robotics products on top of its real-world intelligence and general world models.

Funding

Series E$315M · 31 Aug, 58080 Series D14 Sep, 57223 Series C extension$141M · 28 Jun, 55460 Series C$50M · 24 Jun, 54896 Series B$35M · 11 Jul, 53924 Series A$8.5M · 5 Dec, 52927

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Account Access Billing Customer Support Notion Saas Slack Ticketing Zendesk

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1 of 4 matching jobs

Service Desk

Crusoe, Inc.·1 week ago

1 week agoTel Aviv - IL Onsite Full Time Customer Support Jobs by Crusoe, Inc.

Onsite · Tel Aviv · Required

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Series E10 current maintainers7 active leads5 lead step-downs

Crusoe is an active AI-infrastructure company operating an AI cloud platform, managed AI services, and AI data-center infrastructure.

Funding

Series E (initial closing)$1.4B · 27 Mar, 57782 Credit facility17 Dec, 57617 Credit facility14 Aug, 57412 Credit facility15 Jul, 57204 Series D$600M · 21 Jan, 56917 Corporate credit facilities28 Mar, 54272 Series C$350M · 1 Apr, 2022 Series B$128M · 1 Apr, 2021 Unknown$40M · 1 Dec, 2019 Seed$4.5M · 1 May, 2019

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Cloud Identity Crowdstrike Google Mdm Huntress Infrastructure Intune It Documentation Kandji Linux Macos Mdm Mdr Mfa Network Saas Saas Management Saml Sophos Xdr Sso Ticketing System Windows Xdr

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1 of 12 matching jobs

Strategic Customer Success Manager

Carta·1 week ago

1 week agoLead London, UK Customer Support Jobs by Carta

London · Required

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Carta provides an intelligent platform for private capital operations, connecting data, workflows, and people.

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Account Management Client Lifecycle Cross-Selling Customer Success Expansion Fund Operation Gdr Legal Service Net Dollar Retention Private Equity Quarterly Business Review Retention Roi Saas Sales Stakeholder Management Upselling Venture Capital

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1 of 2 matching jobs

AI Outcomes Manager Strategic Tech Spanish speaking

Anthropic·1 week ago

1 week agoLeadSalary: 200K - 265KSan Francisco, CA | Seattle, WA | New York City, NY | Washington, DC Hybrid Customer Support Jobs by Anthropic

Hybrid · United States · Required

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Series F+Recently funded51 current maintainers45 active leads15 new active leads30 lead step-downs10 early lead departures

AI safety and research company building reliable, interpretable, and steerable AI systems, including the Claude product family and developer platform.

Funding

Series H$65B · 16 Aug, 58373 Series G$30B · 21 Feb, 58086 Series F$13B · 12 Nov, 57639 Series E$3.5B · 30 Oct, 57138 Strategic investment$4B · 15 Mar, 56205 Series C$450M · 10 Mar, 55359 Series B$580M · 21 Feb, 54294 Series A$124M · 16 Mar, 53374

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Account Management Ai Api Change Management Claude Code Customer Success English Machine Learning Roi Software Implementation Spanish

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1 of 20 matching jobs

Customer Success Manager EMEA

Mistral AI·1 week ago

1 week agoLead Paris; London Hybrid Full Time Customer Support Jobs by Mistral AI

Hybrid · Paris; London · Required

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Series DRecently funded13 current maintainers13 active leads5 new active leads15 lead step-downs

Paris-based AI company building frontier models, AI applications, developer tools, and compute infrastructure for enterprise and public-sector deployments.

Funding

Series D18 Aug, 58655 Series C11 Jan, 57659 Series B13 Apr, 56413 Series A31 Mar, 55912 Seed7 Sep, 55416

Investors

Advent Andreessen Horowitz ASML Belfius BlackRock BNP Paribas CIB Bpifrance Carmignac DST Global Eurazeo General Catalyst Grand Duchy of Luxembourg Headline Hillspire Index Ventures Korelya Capital Lightspeed NVIDIA Phoenix Court's Solar fund PSG Equity Salesforce Ventures Samsung Electronics Scaleup Europe Fund (managed by EQT)Andreessen Horowitz ASML Holding NV Bpifrance DST Global General Catalyst Index Ventures Lightspeed NVIDIA Andreessen Horowitz Belfius Bertelsmann Investment BNP Paribas Bpifrance Cisco Eurazeo General Catalyst Hanwha Asset Management venture fund Headline IBM Korelya Capital Latitude Lightspeed Venture Partners Millennium New Horizons NVIDIA Salesforce Ventures Samsung Venture Investment Corporation Sanabil Investments ServiceNow SV Angel Andreessen Horowitz BNP Paribas CMA CGM Conviction Elad Gil General Catalyst Lightspeed Venture Partners Salesforce Bpifrance Eric Schmidt Exor Ventures Firstminute Capital Headline Index Ventures JCDecaux Holding La Famiglia Lightspeed Venture Partners LocalGlobe Motier Ventures Redpoint Rodolphe Saadé Sofina Xavier Niel

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Account Management Ai Business Review Communication Contract Negotiation Customer Adoption Customer Enablement Customer Health Customer Onboarding Customer Retention Customer Success Customer Training Data Engineering It Ml Presentation Saas Solutions Consulting

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1 of 5 matching jobs

Customer Success Agent

Ethena·1 week ago

1 week agoSenior Remote Customer Support Jobs by Ethena

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Seed

Ethena is a DeFi protocol enabling the creation of USDe, a synthetic dollar, and offering internet-native yield through staking.

Funding

Unknown$14M · 1 Oct, 2025 Unknown$16M · 1 Feb, 2025 Private$100M · 1 Feb, 2025 Strategic $14M · 16 Feb, 2024 Strategic$14M · 1 Feb, 2024 Seed$6M · 17 Jul, 2023

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Ai Aml Blockchain Block Explorer Card Chargeback Fraud Kyc Payment Refund Stablecoin Telegram Wallet Withdrawal X Zendesk

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1 of 2 matching jobs

Client Engagement Specialist Voice

Payward, Inc.·1 week ago

1 week agoSenior Mexico; Argentina; Chile; Colombia; Peru Remote Contract Customer Support Jobs by Payward, Inc.

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Payward, Inc. is the parent company and operating platform behind Kraken and a portfolio spanning trading, custody, payments, lending, tokenized assets, onchain finance, and benchmarks.

Funding

Unknown$200M · 1 Apr, 2026

Investors

Deutsche Börse Group

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Client Support Communication Cryptocurrency Trading Customer Service English Knowledge Base Portuguese Process Adherence Spanish Time Management Zendesk

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Customer Success Lead

Perplexity·1 week ago

1 week agoHeadSalary: 265K - 320KSan Francisco; New York City Hybrid Full Time Customer Support Jobs by Perplexity

Hybrid · San Francisco · Required

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Series B

Perplexity is an AI-powered answer engine that provides real-time, cited answers and research capabilities.

Funding

Growth/VC round$200M · 7 Oct, 57661 Series B$74M · 15 Dec, 55977 Series A$26M · 12 Nov, 55205 Seed$3.1M Growth/VC round$500M

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Account Management Ai Api Customer Success Forecasting Grr Health Scoring Nrr Post-Sales Renewal Retention Salesforce

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1 of 4 matching jobs

Customer Support Jobs

Customer Support market pulse

Compensation by work market

Opportunity activity

All-mode pay history

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