Technical Account Manager

Skills

About the Role

Own the customer relationship across the full lifecycle, from discovery and qualification through technical scoping, proposals, negotiation, onboarding, handoff, and ongoing account management.

Requirements

• Personally owning and closing technical B2B deals
• Strong commercial judgment and negotiation ability
• Clear communication with technical, commercial, and executive stakeholders
• Strong organization and follow-through
• Ability to operate autonomously
• Experience in cybersecurity, formal verification, blockchain, developer tools, or technical professional services is a plus

Responsibilities

• Discover and qualify customer needs, timing, stakeholders, decision processes, and next steps
• Clarify software targets and establish scope, effort estimates, timing, and delivery plans with Security Labs
• Turn technical inputs into clear proposals
• Lead customer questions and objections
• Negotiate within pricing and contract approval rules
• Align start dates, expectations, access, communication channels, commitments, and customer context before delivery
• Maintain customer relationships and identify needs or risks early
• Coordinate appropriate responses across Certora
• Develop future work
• Keep account information and next actions current in Salesforce

Benefits

• Flexible work including remote and hybrid options
• Equity
• Cutting-edge Web3 technology and challenging security problems
• Friendly creative startup environment
• Fast-paced and supportive culture
• Competitive compensation and benefits