Commercial Account Manager
Ramp is an AI-powered financial operations platform for businesses, combining corporate cards, expense management, bill payments, accounting automation, procurement, travel, treasury, and related finance workflows.
About Ramp
Ramp is a privately held New York financial-services company founded in 2019. Its platform combines corporate cards, spend and expense management, bill payments, accounting automation, procurement, travel, treasury, and other financial-operations services. Ramp reports serving more than 70,000 companies.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
Manage a portfolio of 150–200 commercial customers in Canada by building relationships, driving product adoption and spend activation, retaining and expanding accounts, leading executive business reviews, and coordinating platform launches with internal teams.
Requirements
- Minimum 3 years of new business sales or account management experience in a B2B organization
- Ability to anticipate customer needs and identify growth opportunities
- Excellent verbal and written communication skills
- Organizational, project management and time management skills
- Familiarity with basic sales tools and common metrics
- High adaptability
- Bachelor’s degree is a plus
- Experience with financial services sales is a plus
- Experience with Salesforce, Outreach or other productivity tools is a plus
- Experience with accounting software or accounting is a plus
- Must work in-office in Toronto five days per week
Responsibilities
- Build and nurture relationships with commercial customers
- Develop multi-threaded relationships with customer decision makers
- Drive spend through retention, adoption, expansion and account growth
- Lead Executive Business Reviews
- Launch the platform across top-tier accounts
- Collaborate with product, support and marketing teams
- Provide recommendations for the product roadmap and customer communication strategy
Benefits
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
- Group medical, dental and vision coverage through Sun Life
- Life, AD&D and disability coverage
- Fertility drug coverage up to $4,000 lifetime
- Group Retirement Plan with employer match
- Parental leave up to 16 weeks for birthing and bonding or 8 weeks for bonding only at 100% pay
- Employee Assistance Program and virtual care through Lumino Health