Account Manager

Skills

About the Role

You will manage a portfolio of customer accounts, build trusted relationships, and identify opportunities to grow business. You will guide customers through quoting and ordering, follow up on outstanding quotes, run account reviews, and coordinate issue resolution. You will keep account information and forecasts current while sharing customer feedback.

Requirements

• Have 1–2 years of sales or account-management experience
• Have a track record of meeting sales goals and growing customer accounts
• Communicate clearly and adapt to different situations
• Be comfortable discussing pricing, handling objections, and closing business
• Be organized and able to prioritize work
• Be willing to learn manufacturing processes
• Work effectively with cross-functional stakeholders

Responsibilities

• Build relationships with customers and understand their projects and purchasing needs
• Grow existing accounts by identifying new projects, teams, and locations
• Qualify opportunities and guide customers through quoting and ordering
• Follow up on outstanding quotes and customer questions
• Conduct account reviews and identify growth opportunities
• Coordinate with internal teams to resolve customer concerns
• Maintain accurate account, opportunity, and sales-forecast information
• Work toward revenue and profitability goals
• Share customer feedback to improve the customer experience

Benefits

• Commission
• Performance-based bonus