Commercial Account Manager Manager
Ramp is an AI-powered financial operations platform for businesses, combining corporate cards, expense management, bill payments, accounting automation, procurement, travel, treasury, and related finance workflows.
About Ramp
Ramp is a privately held New York financial-services company founded in 2019. Its platform combines corporate cards, spend and expense management, bill payments, accounting automation, procurement, travel, treasury, and other financial-operations services. Ramp reports serving more than 70,000 companies.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead and coach Commercial Account Managers serving a high-volume customer portfolio. You will own pipeline, forecasting, revenue targets, expansion strategy, hiring, onboarding, customer feedback, and cross-functional improvements to account management operations.
Requirements
- 6+ years of customer-facing or direct sales experience
- 2+ years of people management experience
- Experience leading high-performing teams in high-velocity sales environments
- CRM experience, preferably Salesforce, including reporting and dashboards
- Outbound prospecting and product demonstration experience
- Sales tools and processes knowledge
- Consultative sales and analytical skills
- Experience selling to C-level executives, finance teams, and decision makers
- History of meeting or exceeding team sales targets
- Operational performance-tracking skills
- Verbal and written communication skills
- Project management
- Financial services sales experience
- High-growth startup experience
Responsibilities
- Lead, coach, and develop Commercial Account Managers
- Own team pipeline, forecasting, and revenue targets
- Develop and execute upsell and cross-sell strategies
- Build customer-persona knowledge and a consultative selling approach
- Equip account managers with sales methodologies
- Translate product and go-to-market changes into selling priorities
- Synthesize customer feedback for product and communications improvements
- Partner with Sales, Marketing, Product, and Operations
- Hire and onboard team members
Benefits
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
- Medical, dental, and vision insurance coverage
- One Medical annual membership
- 401(k) with employer matching contributions
- Fertility HRA up to $10,000 per year
- Parental leave of up to 16 weeks for birthing and bonding or 8 weeks for bonding only at full pay
- Pet insurance
- In-office lunch, snacks, and drinks
- Relocation expense coverage to New York City or San Francisco if needed