Account Manager
Yellow Card supplies licensed stablecoin payment rails covering treasury, cross-border payments and liquidity for businesses across African markets.
Funding history
Projects
About Yellow Card
Yellow Card helps businesses expand across Africa through stablecoin-powered payment infrastructure. Users can buy, sell, and store digital assets using local currencies, manage treasury operations, and access cross-border payment solutions. Yellow Card serves as both an on/off ramp and payments API provider across emerging markets.
Skills
About the Role
You will own post-sale relationships with B2B and enterprise clients. You will grow revenue through cross-selling and upselling, conduct account reviews, identify retention risks, collaborate with sales, product, and trading colleagues, and maintain accurate Salesforce records.
Requirements
- At least 8 years of B2B account management experience
- Experience managing enterprise clients
- Experience selling fiat, stablecoin, and conversion products
- Hands-on Salesforce experience
- Strong written and spoken English
- Native Mandarin for the Asia Pacific role based in Hong Kong
Responsibilities
- Own post-sale relationships with a portfolio of B2B clients
- Execute revenue and growth strategies through cross-selling and upselling
- Collaborate with sales, product, and trading colleagues
- Map customer decision makers and points of contact
- Run account reviews to track account health and retention risks
- Establish account management processes and procedures
- Maintain accurate client records and activity in Salesforce
Benefits
- Health coverage
- Stock option plan
- Fully remote work environment
- Mental health support services
Hiring Process
15-minute TA screen → 30-minute interview with the Sales Operations Manager → 45-minute interview with the Executive VP of Business Development → 30-minute final interview with the Chief Operating Officer → Offer