Director of Sales Enterprise

Decagon is a conversational AI platform for enterprises to build, operate, and optimize customer-facing AI agents across voice, chat, email, SMS, and other channels.

San Francisco, United States
About Decagon

Decagon provides an AI concierge platform for customer experience teams. Its Agent Operating Procedures (AOPs) use natural-language workflows to define agent behavior, while the platform supports agent development, testing, analytics, and omnichannel deployment.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will lead and develop enterprise account executives, manage forecasting, reporting, and pipeline performance, and identify new market opportunities. You will develop sales programs, use sales tools and CRM platforms to improve team effectiveness, and drive large deals from planning through close.

Requirements

  • 4+ years of experience managing and leading sales teams in a B2B or SaaS environment
  • Training in MEDDPICC sales methodology or a similar value-selling framework
  • Experience exceeding sales targets

Responsibilities

  • Hire, train, and develop enterprise account executives
  • Manage sales forecasting, reporting, and pipeline management
  • Identify and capitalize on new market opportunities
  • Develop and execute sales programs
  • Drive large deals from planning through close

Benefits

  • Medical, dental, and vision benefits for employees and their families
  • Life insurance and disability benefits
  • Retirement plan
  • Parental leave
  • Fertility and family-building benefits through Carrot
  • Monthly wellness, lifestyle, and work-life balance stipend
  • Daily office lunches and snacks
  • Flexible vacation policy