VIP Relationship Manager
OKX is a leading global cryptocurrency exchange offering a wide range of trading services, including spot and derivatives trading, as well as Web3 solutions.
Maintainer signals as of 8/23/2026
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About OKX
OKX is a global cryptocurrency exchange known for its trading services and financial products. The platform offers a wide range of features, including spot and derivatives trading, staking services, and a user-friendly interface suitable for both beginners and experienced traders.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will acquire and onboard VIP clients across the MENA region while managing an existing high-value portfolio. You will build lasting relationships, develop a strong prospect pipeline, explain product offerings and onboarding processes, grow revenue, support partnerships, and participate in marketing activities and industry events. Business travel may be required.
Requirements
- 4+ years of experience in business development, account management, VIP sales, or client services within cryptocurrency, finance, FX, or a related field
- Track record of acquiring VIP or high-value clients and managing and growing client portfolios
- Strong relationship-building, prospecting, negotiation, and closing skills
- Strong analytical and problem-solving skills with a data-driven approach
- Experience with trading platforms or exchanges is advantageous
- An established network within the MENA trading, investment, or digital asset ecosystem is advantageous
- Fluency in English
- Arabic language skills are a plus
- Willingness to travel across MENA and other regions
Responsibilities
- Identify, engage, and onboard prospective VIP clients across the MENA region
- Manage an existing portfolio of high-value clients
- Build client relationships through strategic outreach and consistent communication
- Develop a pipeline of high-value prospects through market intelligence, networks, referrals, and events
- Guide clients through product offerings, VIP structures, onboarding, and platform updates
- Convert new opportunities and grow existing accounts
- Identify opportunities to scale business partnerships
- Collaborate with growth, product, and business intelligence stakeholders
- Support regional growth strategies and participate in marketing activities and industry events
Benefits
- Learning and development programs
- Education subsidy
- Team-building programs and company events
- Wellness allowance
- Meal allowance
- Healthcare coverage for employees and dependants