Head of Global Renewals
AI safety and research company building reliable, interpretable, and steerable AI systems, including the Claude product family and developer platform.
Maintainer signals as of 9/23/2026
Funding history
About Anthropic
Anthropic PBC develops frontier AI systems and deploys them through Claude products and the Claude Platform, with a stated focus on safety, interpretability, and steerability.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will build and lead the renewals function, manage forecasting and retention performance, and develop scalable playbooks for consumption-based revenue. You will partner with commercial stakeholders, lead strategic customer renewals, and use data and automation to improve performance.
Requirements
- 8–12+ years of experience in SaaS, PaaS, or consumption-led businesses
- 3–5+ years of people management experience
- Experience owning renewal and retention targets in enterprise deal cycles
- Forecasting and pipeline management skills
- Ability to influence Sales, Finance, Deal Desk, and Customer Success stakeholders
- Analytical skills and data-driven decision-making
Responsibilities
- Build and lead a team of Renewals Managers
- Own renewal bookings, retention metrics, forecasting, and pipeline health
- Establish scalable renewal playbooks and operating standards
- Drive weekly and monthly renewal forecasting and reporting
- Partner with Sales and Customer Success to expand commitments
- Collaborate with Deal Desk, Finance, and Strategy & Operations
- Use data, automation, and tooling to optimize renewal processes
Benefits
- Equity donation matching
- Generous vacation
- Parental leave
- Flexible working hours