Strategic Accounts Manager
Sereact is a Stuttgart-based physical-AI robotics company whose Cortex software enables autonomous warehouse and manufacturing operations across robot platforms.
Funding history
About Sereact
Sereact GmbH develops embodied-AI software for industrial robotics. Its Cortex system provides vision-language-action intelligence for tasks including robotic picking, returns handling, sorting, and warehouse inspection; the company also offers products such as Sereact Lens and its operational data platform.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own strategic customer relationships across onboarding, adoption, retention, and expansion. You will advise operational and executive stakeholders, drive customer value and ROI, close expansion opportunities and renewals, develop account growth strategies, run QBRs and EBRs, translate customer needs into product roadmap input, and build customer-success processes and playbooks.
Requirements
- Understanding of intralogistics, automation, robotics, or industrial technology
- Experience managing and growing enterprise or strategic accounts
- Experience in a scale-up or fast-growing environment
- Ability to drive commercial expansion and customer outcomes
- Technical affinity or engineering background
- Communication and stakeholder management skills
- Fluent English
- Willingness to travel up to 50%
Responsibilities
- Own strategic customer relationships across onboarding, adoption, retention, and expansion
- Advise operational and executive stakeholders
- Drive customer value realization and ROI
- Identify and close expansion opportunities and renewals
- Develop tailored go-to-market and account growth strategies
- Partner with Product, Engineering, and Operations on roadmap input
- Build Customer Success processes and playbooks
Benefits
- Wellpass gym membership
- Flexible remote or hybrid work schedule from the Stuttgart area
- Company car
- Bonus options
Hiring Process
Application → take-home assignment → cultural fit interview → technical fit interview → on-site visit