E-Commerce Business Line Director

Ledger helps you keep your digital assets safe using certified hardware wallets and management software that protect against online threats.

320 rue Saint-Honoré, 75001, Paris, France, France
About Ledger

Ledger provides secure storage and management for digital assets through certified hardware wallets and software. The hardware wallets store private keys offline to protect against hacks and malware, while Ledger Live software lets users buy, sell, and manage multiple cryptocurrencies. Institutions can use Ledger Enterprise for secure custody and governance. All products support major blockchains and Web3 applications with regular security updates.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

Lead and grow Ledger's global e-commerce revenue and profit stream across international markets. Own sales performance, conversion rates, and revenue generation while coordinating marketing, performance marketing, product, technology, and data teams.

Requirements

  • Strong quantitative and strategic commercial acumen, including pricing, inventory, upsell, cross-sell, shipping, tax, and duties
  • At least 10 years of experience in General Manager-like roles
  • Experience running a large-scale global e-commerce and D2C sales business
  • Proven e-commerce operational excellence and conversion rate optimization experience
  • Exceptional analytical skills and knowledge of e-commerce metrics and performance marketing
  • Ability to influence and align resources in a highly matrixed organization
  • Total English fluency
  • Strong appetite for AI

Responsibilities

  • Define and execute the global e-commerce strategy
  • Optimize the user journey and drive D2C growth across international markets
  • Own overall sales performance, conversion rates, and revenue generation
  • Lead cross-functional collaboration across marketing, product, technology, and data
  • Manage Ledger's global affiliate network team
  • Optimize the e-commerce funnel and website performance
  • Monitor global e-commerce trends, localization strategies, competition, and consumer needs

Benefits

  • Hybrid work policy allowing work from home up to 3 times per week
  • Health and Life Insurance
  • Employee shareholder opportunities
  • Commuter allowance
  • Learning and Development training solutions