Business Center Coordinator for Small Businesses and Entrepreneurs
UniCredit is a pan-European commercial bank serving individuals, businesses and institutions across Italy, Germany, Austria, and Central and Eastern Europe.
About UniCredit
UniCredit is a Milan-headquartered European banking group providing corporate, individual and payment solutions to more than 20 million clients. It currently maintains digital-asset capabilities including crypto-linked investment products, asset tokenisation, DLT settlement initiatives and an investment in BlockInvest.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will build and maintain relationships with entrepreneurs and small-business clients, manage their portfolios, and achieve sales targets. You will advise clients, sell banking products, acquire new customers, manage portfolio risk and overdue payments, support sales campaigns, monitor performance, and prepare higher-authority retail credit recommendations.
Requirements
- Formal education in economics, finance, or a related field
- Interest in working with entrepreneurs and small businesses
- Proficiency with computers and the Microsoft Office suite
- English language proficiency
- Sales skills
- Analytical skills
Responsibilities
- Build active business relationships and manage portfolios for entrepreneurs and small businesses
- Maximize portfolio revenue and volume
- Achieve sales targets
- Minimize portfolio risk and contact clients with overdue obligations
- Ensure long-term customer satisfaction through high-quality service
- Acquire new entrepreneur and small-business clients
- Acquire employees of client companies as retail banking customers
- Advise clients and sell banking products
- Participate actively in sales and cross-selling campaigns
- Monitor and evaluate business results and employee performance
- Plan and prepare client calls for sales and advisory purposes
- Address internal audit findings and reports
- Represent the hub professionally and protect the bank's interests
- Prepare and forward retail credit recommendations requiring higher approval authority
Benefits
- Private health insurance
- Additional days off for birthdays, loved ones, personal time, and a child's first day of first grade
