Commercial Account Manager
Ramp is an AI-powered financial operations platform for businesses, combining corporate cards, expense management, bill payments, accounting automation, procurement, travel, treasury, and related finance workflows.
Maintainer signals as of 9/2/2026
About Ramp
Ramp is a privately held New York financial-services company founded in 2019. Its platform combines corporate cards, spend and expense management, bill payments, accounting automation, procurement, travel, treasury, and other financial-operations services. Ramp reports serving more than 70,000 companies.
Skills
About the Role
You will own post-implementation relationships for a portfolio of commercial customers. You will drive product adoption, spend activation, retention, and account expansion; lead executive business reviews; launch the platform with Account Executive and Customer Success partners; and share customer-informed recommendations with product, support, and marketing.
Requirements
- Minimum 3 years of new business sales or account management experience in a B2B organization
- Ability to anticipate customer needs and identify growth opportunities
- Excellent verbal, written, and interpersonal communication skills
- Organizational, project management, and time management skills
- Familiarity with basic sales tools and common metrics
- Adaptability to change within a startup
Responsibilities
- Build and nurture relationships with new and existing high-value commercial customers
- Develop multi-threaded relationships with customer decision makers
- Drive retention, adoption, expansion, and account growth across your book of business
- Lead Executive Business Reviews to identify growth opportunities and discuss strategy and product releases
- Execute platform launches for top-tier accounts with Account Executive and Customer Success teams
- Collaborate with product, support, and marketing teams on product roadmap and customer communication recommendations
Benefits
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
- Medical, dental, and vision insurance coverage
- One Medical annual membership
- 401(k) with employer match
- Fertility HRA
- Paid parental leave
- Pet insurance
- In-office meals and refreshments
- Relocation support to New York City or San Francisco