Business Value Consultant
Decagon is a conversational AI platform for enterprises to build, operate, and optimize customer-facing AI agents across voice, chat, email, SMS, and other channels.
Funding history
Investors
About Decagon
Decagon provides an AI concierge platform for customer experience teams. Its Agent Operating Procedures (AOPs) use natural-language workflows to define agent behavior, while the platform supports agent development, testing, analytics, and omnichannel deployment.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will partner with sales teams on strategic enterprise opportunities. You will develop ROI models, value hypotheses, business cases, reusable value frameworks, calculators, and templates. You will lead executive value conversations, support negotiations, train go-to-market teams, and track commercial impact with Finance and RevOps.
Requirements
- 6+ years of experience in value engineering, management consulting, sales engineering, strategic finance, or similar roles
- Experience partnering with sales teams on complex enterprise deals
- Financial modeling skills in Excel or Google Sheets
- Ability to translate technical capabilities into executive business outcomes
- Ability to lead conversations with CFOs, COOs, and senior decision-makers
- Familiarity with enterprise buying cycles and value-based selling methodologies
Responsibilities
- Partner with Account Executives to uncover customer pain points, quantify impact, and shape deal strategy
- Build ROI models, business cases, and value hypotheses tied to customer metrics
- Lead executive value conversations with CFOs, COOs, and senior stakeholders
- Support negotiations and procurement with financial justification
- Develop value frameworks, benchmarks, calculators, templates, and benchmarking data
- Embed value engineering into the sales process
- Train go-to-market teams on value-based selling
- Partner with Product, Agent Success, Finance, and RevOps to measure and improve commercial impact
Benefits
- Medical, dental, and vision benefits for employees and their families
- Life insurance and disability benefits
- Retirement plan
- Parental leave
- Fertility and family-building benefits through Carrot
- Monthly wellness, lifestyle, and work-life balance stipend
- Daily office lunches and snacks
- Flexible vacation policy