Area Vice President, Consumer Business Services

Enterprise conversational-AI platform that helps businesses build and operate customer-experience agents across channels.

San Francisco, United States
About Sierra

Sierra provides an AI platform for businesses to build, deploy, analyze, and optimize customer-facing agents across chat, SMS, WhatsApp, email, voice, and ChatGPT.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will lead and develop account executives across your region, coaching deal strategy, pipeline management, and execution. You will own regional performance and forecasting, inspect pipeline quality, unblock stalled deals, and support key customer conversations, pricing, negotiations, and close strategies.

Requirements

  • 15+ years of enterprise customer-facing sales experience
  • 10+ years of experience managing, mentoring, and developing enterprise sales teams
  • Experience managing end-to-end complex deals worth $1M+
  • Exceptional verbal and written communication skills
  • Ability to analyze market trends and make data-driven decisions

Responsibilities

  • Hire, onboard, and develop account executives
  • Coach representatives on deal strategy, pipeline management, and execution
  • Own regional performance and forecast accuracy
  • Inspect pipeline quality and unblock stalled deals
  • Drive consistent sales-process execution
  • Partner with RevOps to maintain clean data and insights
  • Join key customer and prospect conversations
  • Support pricing, negotiation, and close strategy

Benefits

  • Flexible unlimited paid time off
  • Medical, dental, and vision benefits for employees and their families
  • Life insurance and disability benefits
  • Retirement plan dependent on country of employment
  • Parental leave
  • Fertility and family-building benefits through Carrot
  • Lunch, snacks, and coffee
  • Discretionary benefit stipend
  • Free alphorn lessons
  • Equity plan participation