Account Director Higher Education
AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.
Maintainer signals as of 9/25/2026
Projects
About OpenAI
OpenAI’s mission is to ensure artificial general intelligence benefits all of humanity. It consists of the nonprofit OpenAI Foundation and OpenAI Group, a public benefit corporation governed by the Foundation.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own the higher-education territory and customer journey from pipeline creation through procurement, deployment, adoption, value realization, and expansion. You will lead account teams, develop executive relationships, translate AI requirements into transformation roadmaps, manage revenue forecasts, and bring market insights into strategy.
Requirements
- 10+ years selling platform-as-a-service and/or software-as-a-service solutions
- Direct experience selling to higher-education institutions or systems
- Understanding of decentralized decision-making, governance, procurement, privacy, security, and change management
- Experience owning consumption- or usage-based revenue
- Technical depth to learn AI products and explain technical concepts
- Experience leading strategic transformations involving governance, change management, adoption, and measurable outcomes
- Account planning, qualification, negotiation, forecasting, and cross-functional orchestration skills
Responsibilities
- Own and execute higher-education territory and account strategy
- Create pipeline and lead new-business and expansion opportunities
- Engage executive, academic, administrative, technical, security, legal, procurement, finance, and end-user stakeholders
- Lead cross-functional pursuit and account teams
- Translate AI capabilities, limitations, integration, governance, privacy, security, and safety requirements into transformation roadmaps
- Own subscription and consumption revenue and forecast growth
- Develop executive relationships and institutional champions
- Bring customer market insight into product, policy, partnership, and go-to-market strategy
- Represent the organization at executive forums and industry events
Benefits
- Equity
- Medical, dental, and vision insurance
- Health Savings Account contributions
- Health and dependent care FSAs
- Commuter expense account
- 401(k) retirement plan with employer match
- Paid parental, medical, and caregiver leave
- Paid time off
- Paid company holidays and office closures
- Paid sick or safe time
- Mental health and wellness support
- Employer-paid life and disability coverage
- Daily office meals and eligible meal delivery credits
- Relocation support for eligible employees
- Charitable donation matching
- Wellness stipends