Account Director Financial Institutions

Blockchain intelligence company providing tools to detect, investigate, and manage crypto-related fraud, financial crime, and compliance for institutions and government agencies.

450 Townsend Street, San Francisco, CA 94107, United States
About TRM Labs

TRM Labs provides blockchain intelligence for investigations and compliance, offering products such as forensics, wallet screening, entity screening, transaction monitoring, and APIs. It serves financial institutions, crypto businesses, and public sector agencies to trace funds, assess risk, and build cases across digital assets.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will own the full sales process for new and existing financial-institution customers. You will build stakeholder relationships, develop territory plans, lead sales campaigns, support customer workflows, identify expansion opportunities, gather product feedback, and close complex enterprise deals.

Requirements

  • 8+ years selling SaaS products, or 4 years combined with expert customer-domain knowledge and consulting experience
  • Experience with virtual currencies and financial-network applications
  • Knowledge of crypto-native organizations, workflows, procurement processes, and organizational structures
  • Strong executive presentation and listening skills
  • Knowledge of Anti-Money Laundering regulatory frameworks
  • Ability to develop and communicate value propositions
  • Ability to manage a large volume of fast-moving accounts
  • Ability to communicate complex ideas effectively
  • Ability to collaborate across functions

Responsibilities

  • Identify and engage key stakeholders across assigned accounts
  • Lead blockchain intelligence implementation in customer workflows
  • Own client relationships, renewals, upsells, cross-sells, and expansions
  • Create and execute strategic territory plans
  • Lead demonstrations, trials, advisory sessions, and innovation workshops
  • Gather and prioritize customer feedback
  • Develop customer advocates and referral relationships
  • Qualify opportunities and build pipeline
  • Develop sales campaigns and strategic account plans

Hiring Process

Recruiter intro → hiring manager interview → first round of 1–2 skills-focused interviews → final panel-style hands-on case study → references → offer.