Customer Consultant
UniCredit is a pan-European commercial bank serving individuals, businesses and institutions across Italy, Germany, Austria, and Central and Eastern Europe.
About UniCredit
UniCredit is a Milan-headquartered European banking group providing corporate, individual and payment solutions to more than 20 million clients. It currently maintains digital-asset capabilities including crypto-linked investment products, asset tokenisation, DLT settlement initiatives and an investment in BlockInvest.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will offer banking products and services to individual customers. You will participate in sales campaigns, process cash and non-cash transactions in line with internal rules, and proactively resolve customer issues to improve service quality.
Requirements
- Sales skills and customer orientation
- Communication and presentation skills
- Computer literacy
- English language knowledge is an advantage
- Economic education is an advantage
- Banking or sales experience is an advantage
Responsibilities
- Offer the full range of banking products and services for individual customers
- Participate actively in product and service sales campaigns
- Process cash and non-cash transactions in compliance with internal banking regulations
- Improve customer service quality and proactively resolve issues
Benefits
- Christmas bonus
- Food vouchers
- Preferential loan terms
- 25 days of leave
- Paid birthday leave and a gift
- Paid volunteering leave
- Supplementary health insurance
- MultiSport cards
- Access to renovated fitness facilities at headquarters
- Employee referral program