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Account Director Digital Native Enterprise

AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.

49 current maintainers29 active leads5 new active leads117 lead step-downs16 early lead departures
San Francisco, United States
About OpenAI

OpenAI’s mission is to ensure artificial general intelligence benefits all of humanity. It consists of the nonprofit OpenAI Foundation and OpenAI Group, a public benefit corporation governed by the Foundation.

View jobs by OpenAI

Skills

Candidate Availability

About the Role

You will manage customer accounts and execute account plans. You will support customers from initial engagement through deployment, expansion, and renewal; build complex programs with solutions and research engineering; manage revenue forecasts; analyze account metrics; and provide market insights.

Requirements

  • 8+ years selling and renewing platform-as-a-service and/or software-as-a-service
  • Experience designing and executing complex deal strategies
  • Experience supporting fast-growing, high-performance companies
  • Experience working directly with C-level executives
  • Ability to communicate technical concepts to customers and internal stakeholders
  • Experience gathering, distilling, and processing market intelligence

Responsibilities

  • Manage customer accounts and execute comprehensive account plans
  • Support customers from initial engagement through deployment, expansion, and renewal
  • Partner with solutions and research engineering on customer programs and projects
  • Own a revenue target
  • Manage revenue forecasts
  • Analyze account metrics and provide stakeholder insights
  • Monitor the industry landscape and inform product and corporate strategy
  • Collaborate across business functions
  • Support teammate recruitment and onboarding
  • Support company culture development

Benefits

  • Hybrid work model with three office days per week
  • Relocation assistance for eligible employees
  • Medical, dental, and vision insurance
  • Health Savings Account employer contributions
  • Health and dependent-care FSAs
  • Pre-tax commuter expense account
  • 401(k) plan with employer match
  • Paid parental, medical, and caregiver leave
  • Flexible PTO or up to 15 annual days for non-exempt employees
  • Paid company holidays, office closures, and sick or safe time
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Daily office meals and eligible meal-delivery credits
  • Charitable donation matching
Account Director Digital Native Enterprise at OpenAI | JobStash