Support Engineering Jobs

Incident Response Leader Bugs and Outages

1 week agoLeadSalary: 200K - 250KAnywhere Remote Full Time Operations Jobs by Polymarket

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Series BRecently funded

Polymarket is a decentralized information markets platform that lets users bet on the outcome of real-world events.

Funding

Unknown$600M · 27 Mar, 2026 Unknown$600M · 1 Mar, 2026 Strategic$2B · 7 Oct, 2025 Unknown$150M · 7 Oct, 2025 Unknown$1B · 1 Oct, 2025 Unknown$150M · 1 Aug, 2025 Unknown$55M · 1 Nov, 2024 Unknown$55M · 1 Oct, 2024 Series A$25M · 14 May, 2024 Series B$45M · 14 May, 2024 Series B$45M · 1 May, 2024 Series A$25M · 1 Jan, 2024 Seed$4M · 19 Oct, 2020 Seed$4M · 1 Oct, 2020

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Api Blockchain Bug Tracking Crypto Wallet Incident Management Jira Linear Log Pagerduty Statuspage Support Engineering Technical Support

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Support Engineer

Sardine·1 week ago

1 week agoLeadSalary: 320K - 440KUnited Arab Emirates; Dubai, United Arab Emirates Remote Full Time Customer Support Jobs by Sardine

Remote · Dubai · Required

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Series B0 active leads

AI risk platform that helps financial institutions prevent fraud, ensure compliance, and detect money laundering through behavioral analysis and device intelligence.

Funding

Series B$52M · 20 Sep, 2022 Series B$52M · 1 Sep, 2022 Series A$20M · 1 Feb, 2022 Unknown$4.6M · 24 Mar, 2021 Seed$4.8M · 1 Mar, 2021 Pre-Seed1 Aug, 2020

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Api B2b Saas Cloud Infrastructure Compliance Customer Support Documentation Fintech Postman Rest Api Sdk Sql Support Engineering Technical Support Ticketing Troubleshooting Web Technology

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Support Engineer

Nous Research·2 weeks ago

2 weeks agoCustomer Support Jobs by Nous Research

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Series A14 current maintainers11 active leads

Open-source AI company building models, the Hermes Agent, a hosted agent platform, and distributed-training infrastructure.

Funding

Series A$50M · 25 Apr, 2025 Series A$50M · 1 Apr, 2025 Seed$15M · 1 Jan, 2025 Seed (additional)$15M Seed (initial)$5.2M

Investors

North Island Ventures (NIV)Distributed Global Balaji Srinivasan Raj Gokal Paradigm Delphi Digital North Island Ventures Delphi Ventures OSS Capital Paradigm Delphi Ventures North Island Ventures Raj Gokal Balaji Srinivasan Distributed Global OSS Capital

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Ai Agent Automation Bug Reproduction Coding Developer Tool Escalation Llm Open-Source Software Reporting Script Software System Support Engineering Support Metric Technical Support Triage

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AI Support Engineer

OpenAI·2 weeks ago

2 weeks agoLeadSalary: 180K - 260KSan Francisco, USA Customer Support Jobs by OpenAI

San Francisco · Required

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Recently funded151 current maintainers88 active leads20 new active leads99 lead step-downs12 early lead departures

AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.

Funding

Funding round29 Oct, 58214 Expanded revolving credit facility29 Oct, 58214 New investment$110B · 19 Mar, 58127 New funding$40B · 28 Jun, 57215 Revolving credit facility28 May, 56725 New funding$6.6B · 1 Sep, 56722 Multi-year Microsoft investment22 Aug, 55030 Microsoft strategic investment$1B · 20 May, 51523 Initial donor commitment31 Jan, 47912

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Api Authentication Automation Incident Integration Python Saas Support Engineering Troubleshooting

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AI Support Engineer Government

OpenAI·2 weeks ago

2 weeks agoLeadSalary: 162K - 234KWashington DC, USA Hybrid Customer Support Jobs by OpenAI

Hybrid · Washington · Required

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Recently funded151 current maintainers88 active leads20 new active leads99 lead step-downs12 early lead departures

AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.

Funding

Funding round29 Oct, 58214 Expanded revolving credit facility29 Oct, 58214 New investment$110B · 19 Mar, 58127 New funding$40B · 28 Jun, 57215 Revolving credit facility28 May, 56725 New funding$6.6B · 1 Sep, 56722 Multi-year Microsoft investment22 Aug, 55030 Microsoft strategic investment$1B · 20 May, 51523 Initial donor commitment31 Jan, 47912

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Api Automation Compliance Fedramp Python Saas Security Support Engineering Troubleshooting

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AI Support Engineer Government

OpenAI·2 weeks ago

2 weeks agoLeadSalary: 180K - 260KSan Francisco, USA Hybrid Customer Support Jobs by OpenAI

Hybrid · San Francisco · Required

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Recently funded151 current maintainers88 active leads20 new active leads99 lead step-downs12 early lead departures

AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.

Funding

Funding round29 Oct, 58214 Expanded revolving credit facility29 Oct, 58214 New investment$110B · 19 Mar, 58127 New funding$40B · 28 Jun, 57215 Revolving credit facility28 May, 56725 New funding$6.6B · 1 Sep, 56722 Multi-year Microsoft investment22 Aug, 55030 Microsoft strategic investment$1B · 20 May, 51523 Initial donor commitment31 Jan, 47912

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Api Automation Compliance Fedramp Python Saas Security Support Engineering Troubleshooting

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AI Support Engineer Weekend Shift

OpenAI·2 weeks ago

2 weeks agoLead Dublin, Ireland Customer Support Jobs by OpenAI

Dublin · Required

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Recently funded151 current maintainers88 active leads20 new active leads99 lead step-downs12 early lead departures

AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.

Funding

Funding round29 Oct, 58214 Expanded revolving credit facility29 Oct, 58214 New investment$110B · 19 Mar, 58127 New funding$40B · 28 Jun, 57215 Revolving credit facility28 May, 56725 New funding$6.6B · 1 Sep, 56722 Multi-year Microsoft investment22 Aug, 55030 Microsoft strategic investment$1B · 20 May, 51523 Initial donor commitment31 Jan, 47912

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Api Authentication Automation Incident Integration Python Saas Support Engineering Troubleshooting

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AI Support Engineer

OpenAI·2 weeks ago

2 weeks agoLead Dublin, Ireland Customer Support Jobs by OpenAI

Dublin · Required

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Recently funded151 current maintainers88 active leads20 new active leads99 lead step-downs12 early lead departures

AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.

Funding

Funding round29 Oct, 58214 Expanded revolving credit facility29 Oct, 58214 New investment$110B · 19 Mar, 58127 New funding$40B · 28 Jun, 57215 Revolving credit facility28 May, 56725 New funding$6.6B · 1 Sep, 56722 Multi-year Microsoft investment22 Aug, 55030 Microsoft strategic investment$1B · 20 May, 51523 Initial donor commitment31 Jan, 47912

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Api Authentication Automation Incident Integration Python Saas Support Engineering Troubleshooting

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Senior AI Support Engineer

Dust·3 weeks ago

3 weeks agoSenior Paris, France Onsite Full Time Customer Support Jobs by Dust

Onsite · Paris · Required

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Series BRecently funded0 current maintainers0 active leads

Dust is an enterprise AI platform for creating, sharing, and operating agents connected to company knowledge, tools, and team workflows.

Funding

Series B$40M · 31 Mar, 58346 Series A$16M · 1 Feb, 56457

Investors

Connect Ventures Seedcamp XYZ Venture Capital Sequoia Capital Motier Ventures Abstract Datadog Snowflake Ventures GG1

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Ai Api Automation Claude Codebase Escalation Gemini Gpt-4 Knowledge Management Log Mistral N8n Script Support Engineering Technical Support Web Application Workflow

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Production Support Engineer

Alpaca·1 month ago

1 month agoSenior Asia-Pacific Remote Customer Support Jobs by Alpaca

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Series DRecently funded

Alpaca is a brokerage infrastructure company providing developer APIs for stocks, options, fixed income, and crypto trading, plus tokenization infrastructure for TradFi–DeFi markets.

Funding

Unknown$135M · 1 Jul, 2026 Series D$150M · 14 Jan, 2026 Series D$150M · 1 Jan, 2026 Series C$52M · 23 Apr, 2025 Series C$52M · 1 Apr, 2025 Unknown$15M · 1 Oct, 2023 Series B$50M · 1 Aug, 2021 Series A$10M · 1 Oct, 2020 Series A$6M · 1 Nov, 2019 Seed$5.8M · 1 Mar, 2019

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