Senior Enterprise Account Manager

Adyen is a financial technology company providing a unified platform for payments, data, and financial products.

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About Adyen

Adyen provides payment processing and financial technology services through a single platform. Its offerings include online and in-person payments, payment methods, risk management, authentication, revenue optimization, issuing, payouts, liquidity management, embedded accounts, and capital. Adyen typically serves global enterprises, retailers, SaaS platforms, marketplaces, and other high-growth businesses.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You manage relationships with Adyen’s largest enterprise merchants across industries and channels. You build executive networks, negotiate complex deals, provide payments expertise, use data to guide strategic decisions, lead cross-regional projects, mentor colleagues, and represent customer feedback in product planning.

Requirements

  • Minimum 10 years of experience in a client-facing commercial role
  • Experience in account management, consulting, or payments
  • Strong background in complex enterprise software, technical infrastructure, or financial services
  • Full professional written and verbal proficiency in English
  • Availability for domestic and international travel

Responsibilities

  • Build trusting relationships with decision makers and executives
  • Establish a global internal network across cultures and time zones
  • Drive commercial negotiations and close complex deals
  • Meet strategic and financial targets for assigned accounts
  • Deliver payments expertise and guidance to customers
  • Use data to tell compelling stories
  • Lead business reviews and high-level technical discussions
  • Provide team knowledge and mentorship
  • Prioritize cross-functional projects
  • Coordinate cross-regional project execution
  • Advocate for customers internally
  • Influence the product roadmap through customer feedback

Benefits

  • Equity component

Hiring Process

The company aims to respond to applications within 5 business days. The interview process typically takes about 4 weeks, though timing may vary by role. Candidates can request additional flexibility.