Sales Enablement Lead
SierraVisit Sierra website
Enterprise conversational-AI platform that helps businesses build and operate customer-experience agents across channels.
San Francisco, United States
About Sierra
Sierra provides an AI platform for businesses to build, deploy, analyze, and optimize customer-facing agents across chat, SMS, WhatsApp, email, voice, and ChatGPT.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will design and deliver enablement programs for sales and sales engineering teams. You will support onboarding, train sellers on AI tools and daily workflows, create playbooks, measure adoption and impact, and localize global sales programs for EMEA.
Requirements
- 5+ years of sales enablement experience at a B2B software company
- Experience with onboarding and sales plays
- Experience adapting centrally built programs for regional audiences
- Leadership experience through people management, projects, or mentoring
- Experience using and teaching AI tools
- Knowledge of sales enablement and facilitation
Responsibilities
- Design, build, and deliver enablement programs for sales and sales engineering teams
- Support new-hire onboarding cohorts
- Use AI tools to create content, role-play, call coaching, and self-service answers
- Train sellers on account research, call preparation, call recaps, pipeline updates, outreach, and proposals
- Teach responsible use and verification of AI output and customer data handling
- Create playbooks and programs and report adoption and impact
- Localize and launch global sales plays in EMEA
- Collect field feedback and support regional launches
Benefits
- Flexible unlimited paid time off
- Medical, dental, and vision benefits for employees and their families
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family-building benefits through Carrot
- Lunch, snacks, and coffee
- Discretionary benefit stipend
- Free alphorn lessons
- Equity plans for eligible full-time employees