Sales Development Representative (SDR)
Decagon is a conversational AI platform for enterprises to build, operate, and optimize customer-facing AI agents across voice, chat, email, SMS, and other channels.
Funding history
Investors
About Decagon
Decagon provides an AI concierge platform for customer experience teams. Its Agent Operating Procedures (AOPs) use natural-language workflows to define agent behavior, while the platform supports agent development, testing, analytics, and omnichannel deployment.
Skills
Candidate Availability
About the Role
You will identify and qualify new sales opportunities through inbound qualification and outbound outreach by cold calling, email and social media. You will run warm and cold outbound campaigns, research companies, identify key players and work with Account Executives on pipeline strategies. You will collaborate with marketing on messaging, stay current on product and industry trends, and learn core sales skills like discovery calls and objection handling.
Requirements
- Strong verbal and written communication skills
- Interest in a customer-facing career
- Curiosity about customers' business challenges
- Self-starter able to work within undefined processes
- Preferred: 1-2 years in a customer-facing or quota-carrying role
- Preferred: CRM experience (preferably Salesforce)
Responsibilities
- Source new sales opportunities through inbound qualification and outbound outreach
- Reach out to potential customers via cold calling, email, and social media
- Grow the top of the sales funnel through warm and cold outbound campaigns
- Research companies, identify key players, and work with Account Executives on pipeline generation
- Collaborate with marketing on campaigns and messaging
- Stay up to date with product offerings and industry trends
- Learn sales skills such as discovery calls, objection handling, and articulating value
Benefits
- Medical, Dental, and Vision benefits
- Life Insurance and Disability Benefits
- Retirement Plan (e.g., 401K, pension)
- Parental Leave
- Fertility and family building benefits through Carrot
- Monthly wellness and lifestyle stipend
- Daily lunches and snacks in the office
- Take what you need vacation policy
- Equity
- Commission
