Premium Client Manager (French)

Skills

About the Role

You will manage a dedicated portfolio of high-value traders and investors, building long-term trust-based relationships and driving quarterly revenue growth. You will reactivate dormant clients, identify cross-sell and up-sell opportunities, deliver demos and webinars, and provide market insights through multi-channel outreach. You will resolve client issues, record information in Salesforce, and work with Customer Support and other teams while staying compliant with execution-only trading regulations.

Requirements

• Minimum 2 years in premium client management within financial services with leveraged trading products expertise (CFDs, forex, derivatives)
• Proven track record managing high-net-worth client relationships
• Quantifiable results in revenue generation and client retention
• Experience in regulated financial environments
• Multilingual fluency (French to business level)
• Consultative selling and commercial acumen
• Exceptional communication skills
• Strong organisational skills

Responsibilities

• Build and grow your client book
• Drive quarterly revenue growth through strategic client engagement
• Reactivate dormant clients through offers, event invitations and retention calls
• Analyse client profitability and structure rebate agreements and pricing
• Track conversion metrics, product adoption rates and revenue per client
• Identify cross-sell and up-sell opportunities
• Deliver demos, webinars and interactive content
• Conduct needs-based discovery and develop personalised engagement strategies
• Deliver market insights and strategic guidance
• Resolve client issues quickly across IG teams
• Record client information in Salesforce CRM and follow up
• Work with Customer Support on complex cases
• Maintain strict compliance in client interactions, records and bookings

Benefits

• Performance-based commission for new client acquisition
• Quarterly performance bonus
• Comprehensive benefits package