Senior Officer, Branch Relationship Manager, Current Account, Consumer Banking Group
DBS Bank Ltd is a Singapore-based bank providing personal, SME, corporate, institutional, wealth management, financial markets, and digital banking services. Its clients include consumers, small and medium-sized businesses, corporations, and institutional customers.
About DBS Bank Ltd
DBS Bank Ltd provides banking products and services including accounts, cards, insurance, loans, investments, digital banking, payments, trade finance, foreign exchange, commodities, investment solutions, and derivatives clearing. Through its SME business, it supports businesses with financing, cash-flow management, online banking through DBS IDEAL, sustainability programmes, and business-growth initiatives. The bank serves personal customers, SMEs, corporate and institutional clients, and wealth-management customers across its regional markets.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will acquire and nurture clients with AUM of INR 1 million or more in your branch area, deepen wallet share, and deliver monthly and annual volume and revenue targets. You will drive e-channel activation and savings growth, resolve customer queries within agreed timelines, and work closely with branch, service and product teams while ensuring compliance, AML and KYC standards.
Requirements
- Minimum 2 years of experience in a reputed bank and proficient in banking products
- Graduate (10+2+3 years of education)
- Preferably MBA
- AMFI / IRDAI / FEDAI with BCSBI certification an added advantage
- Understanding of RBI guidelines, KYC and AML policies
- Strong relationship management and communication skills
Responsibilities
- Acquire and upgrade quality clients in the branch location area to the Treasures segment
- Engage existing customers to deepen wallet share and grow AUM
- Achieve monthly and annual volume and revenue objectives
- Drive activation of e-Channels and Savings Book growth
- Cross-sell and up-sell DBS products to ensure optimum product mix
- Resolve customer queries and complaints within agreed TAT
- Ensure internal and regulatory compliance including AML/KYC and due diligence
- Coordinate with CBG colleagues, service teams and product specialists
- Build workflows for service delivery including doorstep banking