Customer Consultant (Substitute)
UniCredit is a pan-European commercial bank serving individuals, businesses and institutions across Italy, Germany, Austria, and Central and Eastern Europe.
About UniCredit
UniCredit is a Milan-headquartered European banking group providing corporate, individual and payment solutions to more than 20 million clients. It currently maintains digital-asset capabilities including crypto-linked investment products, asset tokenisation, DLT settlement initiatives and an investment in BlockInvest.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will offer the full range of banking products and services to individuals, take part in sales campaigns, and use successful sales techniques. You will carry out cash and non-cash operations in line with internal regulations and work to improve service quality by resolving client issues.
Requirements
- Sales skills and customer orientation
- Good communication and presentation skills
- Computer literacy
- English knowledge (advantage)
- Economic education (advantage)
- Similar banking or sales experience (advantage)
Responsibilities
- Offer retail banking products and services
- Participate in product sales campaigns
- Perform cash and non-cash operations per internal regulations
- Improve customer service quality and resolve issues
Benefits
- Christmas bonus
- Meal vouchers of 102.26 euro
- Preferential loans
- 25 days leave
- Paid day off and gift for birthday
- Paid volunteering day
- Supplementary health insurance
- MultiSport cards and renovated fitness rooms
- Refer a friend program