Intern - Customer Service and Sales

UniCredit is a pan-European commercial bank serving individuals, businesses and institutions across Italy, Germany, Austria, and Central and Eastern Europe.

Milan, Italy
About UniCredit

UniCredit is a Milan-headquartered European banking group providing corporate, individual and payment solutions to more than 20 million clients. It currently maintains digital-asset capabilities including crypto-linked investment products, asset tokenisation, DLT settlement initiatives and an investment in BlockInvest.

View jobs by UniCredit

Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will support sales and customer service at the branch, stimulate customer interest in the bank's products, offer banking products, learn to negotiate with clients in person and by phone, and help colleagues with administrative processes.

Requirements

  • Currently enrolled in higher education
  • Interest in economics
  • Desire to combine theory with practical work
  • English is an advantage
  • Good computer literacy (MS Office Word, Excel, PowerPoint)
  • Very good communication and organizational skills

Responsibilities

  • Support sales and customer service in the branch
  • Stimulate customer interest in bank products and services
  • Work with clients and offer banking products
  • Learn to negotiate with clients in person and by phone
  • Assist colleagues in administrative customer service processes

Benefits

  • Flexible daily employment of 4/6/8 hours
  • Flexible internship duration of 3 to 6 months
  • Mentoring by professionals
  • Special corporate events for interns
  • Free online learning courses
  • MultiSport card at preferential prices
  • Opportunity to work on projects
  • Corporate social responsibility initiatives
  • Certificate for completed internship