Regional Account Manager (South Luzon) - Local Payments
Digital wallet and cryptocurrency exchange platform enabling Filipinos to buy, sell and manage crypto assets with integrated payment services.
About Coins.ph
Coins.ph serves as a regulated crypto platform for over 18 million Filipino users, offering cryptocurrency trading, bill payments, and remittance services. The platform integrates QR payments and mobile load purchases with crypto services, making digital assets accessible to Filipinos.
Skills
About the Role
You will manage and expand merchant acquisition and relationship activities across South Luzon, identifying, approaching, and onboarding new merchants from various industries to adopt payment solutions including POS terminals, QR payments, and e-wallet services. You will build and maintain strong partnerships with merchants to drive transaction growth, retention, and satisfaction. You will lead commercial discussions and negotiate merchant discount rates, service agreements, and other business terms. You will collaborate with cross-functional teams such as Product, Technology, Operations, and Customer Support to ensure seamless merchant onboarding and support. You will act as the primary relationship manager and escalation point for merchant concerns and operational issues. You will monitor and analyze portfolio performance, conduct market visits, and stay informed on regional market trends to support strategic growth.
Requirements
- Bachelor's degree in Business or related field
- 2–4 years of experience in merchant acquisition, business development, or account management within fintech, banking, payments, or e-commerce
- Proven track record in closing deals, managing merchant portfolios, and achieving sales targets
- Strong communication, negotiation, and relationship management skills
- Self-driven, organized, and able to manage regional coverage across South Luzon
- Experience working with cross-functional and international teams is an advantage
- Willing to travel within South Luzon for field and merchant visits
- Mandarin speaking skills are a plus
Responsibilities
- Manage and expand merchant acquisition and relationship activities across South Luzon
- Identify, approach, and onboard new merchants to adopt payment solutions including POS terminals, QR payments, and e-wallet services
- Build and maintain strong partnerships with merchants to drive transaction growth, retention, and satisfaction
- Lead commercial discussions and negotiate merchant discount rates, service agreements, and business terms
- Collaborate with cross-functional teams such as Product, Technology, Operations, and Customer Support to ensure seamless merchant onboarding and integration
- Act as primary relationship manager and escalation point for merchant concerns and operational issues
- Monitor and analyze portfolio performance including transaction volumes, merchant activity, and revenue growth
- Conduct regular market visits and business development activities across South Luzon
- Stay informed on regional market trends, competitor activities, and evolving customer needs
