NA SMB Expansion Account Executive
Kickstart is the Mountain West's first seed fund, founded in 2008, investing in bold, early-stage founders building companies in Utah, Colorado, and the broader Mountain West region.
About Kickstart
Kickstart is an early-stage venture capital firm founded from a trailer in New Mexico during a recession, focused on backing overlooked and outlier founders in Utah, Colorado, and the greater Mountain West territory, including Arizona, Idaho, Montana, and New Mexico. The firm typically leads pre-seed, seed, and occasional Series A rounds, setting terms, syndicating rounds, and taking board seats. Kickstart positions itself as local (with offices in Utah and Colorado), generalist in its investment approach across the innovation stack, and focused on the earliest stages of company formation. Since its founding, it has raised multiple funds (from Fund 2 at $26M up to Fund 6 at $175M) and built a network of entrepreneurs, operators, and investors across the region, serving early-stage startup founders as its primary clients.
Skills
About the Role
You will lead strategic business growth for current Lucidchart and Lucidspark customers across your assigned territory. After prospects are qualified, you will work directly with existing customers to create business value across multiple personas, continually working to close sales opportunities. You will also work to ensure renewals, drive expansion, and maintain continual customer engagement, all while collaborating closely with your team.
Requirements
- 1-3 years relevant sales experience (preferably in SaaS/tech)
- At least 1 year of closing experience
- Outstanding written and verbal communication skills
- Hybrid position combining remote work with in-person collaboration at the Raleigh, NC office two days per week (Tuesday and Thursday)
- Experience with Salesforce or similar CRM preferred
- Experience in closing business (as an Account Executive, or similar role) preferred
- Experience in building personal relationships and expanding existing book of accounts (as an Account Manager, or similar role) preferred
- Experience with software sales (prospecting & closing) preferred
- Clean Salesforce hygiene preferred
- Ability to manage a large number of prospects and opportunities simultaneously
- Experience with Sales Loft or similar workflow software preferred
- Skilled in selling a product against direct and indirect competitors
- BA/BS degree or equivalent preferred
Responsibilities
- Close business, prospect, and build personal relationships with existing book of accounts
- Provide excellent customer service and upkeep of existing clientele while identifying strategic opportunities to expand Lucid Suite adoption
- Apply out of the box thinking to improve best practices around outbound prospecting and pipeline generation
- Create and maintain reliable forecasts that create transparency between your pipeline and the management team
- Become an expert in demonstrating the value of the Lucid Suite and understanding the target market and personas
- Develop a mentality of teamwork over ego, seeking opportunities to help others and lead critical initiatives
- Meet team standards around activity, accountability, and internal cross-functional SLAs
- Perform other duties as assigned