Manager Enterprise Account Management DACH
Adyen is a Dutch financial technology company providing global payment acceptance.
Projects
About Adyen
Adyen N.V. operates a unified financial technology platform for businesses. Its services cover online, in-person, and in-app payments; acquiring; payment methods; risk and authentication; platforms and marketplaces; payouts; card issuing; business accounts; capital; and liquidity management.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will oversee Team Leads and Senior Account Managers, translate market strategy into milestones, deliver commercial growth, and improve portfolio health. You will mentor people managers, build enterprise relationships, guide high-stakes negotiations, streamline workflows, and collaborate with Sales, Product, Tech, and Marketing.
Requirements
- 7–10+ years of senior commercial experience in Account Management, Customer Success, or Business Development
- Experience managing people managers or multi-level teams
- Deep operational experience in the DACH enterprise, retail, or digital disruptor space
- Understanding of omnichannel and complex merchant infrastructures
- Fintech or enterprise payments experience
- Ability to scale strategic partnerships at a regional level
- Full professional English proficiency
Responsibilities
- Deliver commercial targets and growth for the Enterprise portfolio
- Establish goals, forecasting, and scalable DACH best practices
- Upskill Team Leads and Senior Account Managers
- Build relationships with high-value enterprise contacts
- Mentor teams to uncover commercial opportunities and guide negotiations
- Lead workflow-streamlining and account-management scaling initiatives
- Coach teams on leadership expectations
- Foster cross-functional collaboration with Sales, Product, Tech, and Marketing