Manager, Business Development (Remittance)

Skills

About the Role

You will acquire, manage and grow remittance partner relationships, negotiate commercial terms, and act as the main point of contact for partner queries and escalations. You will work with Product, Compliance, Technology and Operations to onboard partners, improve remittance transaction flows and resolve customer-impacting issues.

Requirements

• College graduate
• 3-5 years of experience in partner acquisition, key account management, or business development, preferably in remittance, fintech, banking, or payments
• Deep understanding of end-to-end remittance transaction flow
• Understanding of crypto/blockchain
• Effective communicator to technical and non-technical audiences
• Experience working with cross-functional teams
• Attention to detail and analytical skills
• Strong negotiation and relationship management skills
• Ability to analyze data for account growth insights

Responsibilities

• Manage fund movement across network scheme transaction flows
• Build and maintain relationships with existing partners to drive volume and retention
• Negotiate commercial terms and service agreements
• Collaborate with Product, Compliance, Technology, and Operations on onboarding and integration
• Provide expertise on remittance and payments transactions
• Develop solutions with remittance and payment customers
• Monitor account and portfolio performance and identify growth opportunities
• Develop remittance products and services with stakeholders
• Help build processes for remittance operations
• Define requirements to improve customer experience and workflow efficiency
• Act as main point of contact for partner queries and escalations
• Drive resolution of partner-impacting issues
• Participate in business improvement projects for remittances and payments