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IT Client Platform Engineer

Skills

About the Role

You will own day-to-day IT operations and design scalable, automated systems for identity SSO/SCIM, Mac fleet management, and AWS access. You will manage device enrollment and MDM, troubleshoot authentication and permissions, support employees with L1/L2 issues, and create clear runbooks and onboarding/offboarding flows.

Requirements

  • 10+ years of experience in IT operations client platform or endpoint engineering
  • Hands-on macOS administration experience
  • Experience managing MDM solutions (Kandji Jamf Rippling MDM etc.)
  • Experience with Apple Business Manager Automated Device Enrollment
  • Strong Google Workspace administration experience
  • Working knowledge of SAML SSO and SCIM provisioning
  • Hands-on experience with IAM fundamentals and AWS IAM
  • Comfortable providing direct support to non-technical users
  • Scripting and automation skills (Bash Python)

Responsibilities

  • Own Google Workspace administration
  • Manage and improve SSO integrations and troubleshoot authentication issues
  • Implement and maintain SCIM provisioning and automated user lifecycle flows
  • Drive automated joiner mover leaver processes and run periodic access reviews
  • Own Mac fleet management and MDM configuration including zero-touch deployment
  • Manage AWS IAM access and enforce secure access practices
  • Provide L1/L2 IT support and own internal ticket flow and documentation
  • Create and maintain runbooks onboarding guides and offboarding procedures

Benefits

  • Extensive access to leading AI tools and subscriptions
  • Stock options program
  • Two performance reviews annually
  • Unlimited flexible PTO
  • Flexible work schedule
  • Company laptop and allowance for home equipment
  • Daily stipend for commuting to the office
  • Company-paid trips for annual off-sites and onsites
  • Insurance covered by Crossmint
  • 401(k) Plan (US only)