Enterprise Sales Engineer Public Sector

Enterprise conversational-AI platform that helps businesses build and operate customer-experience agents across channels.

San Francisco, United States
About Sierra

Sierra provides an AI platform for businesses to build, deploy, analyze, and optimize customer-facing agents across chat, SMS, WhatsApp, email, voice, and ChatGPT.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will own technical pre-sales for federal and state government institutions, including use-case scoping, platform demonstrations, and technical and architecture reviews. You will work with Sales, Product, and Agent Engineering and help develop public-sector capture, market strategy, and product components.

Requirements

  • 5–7+ years of Sales Engineering, Solutions Engineering, or customer-facing technical sales experience
  • 2+ years supporting U.S. federal, state, or local government customers
  • Experience building and presenting demonstrations and working with customers or clients in go-to-market functions
  • Experience building relationships with prospective customers, including executives and technical leaders
  • Experience leading public-sector sales processes
  • Familiarity with FedRAMP and government authorization processes
  • Experience as an early or founding team member
  • Ability to explain business problems and solutions to technical and non-technical audiences
  • Ability to use AI tools for discovery preparation, solution design, demonstrations, prototypes, and technical proposals
  • Bachelor's degree or equivalent professional experience

Responsibilities

  • Own the end-to-end technical pre-sales process for government institutions
  • Scope customer use cases and articulate business value
  • Design and demonstrate the platform
  • Lead technical and architecture reviews
  • Work with Sales, Product, and Agent Engineering
  • Understand and anticipate customer needs
  • Build public-sector capture motion, market strategy, and scalable product components

Benefits

  • Equity
  • Commission
  • Flexible unlimited paid time off
  • Medical, dental, and vision benefits for employees and their families
  • Life insurance and disability benefits
  • Retirement plan dependent on country of employment
  • Parental leave
  • Fertility and family-building benefits through Carrot
  • Lunch, snacks, and coffee
  • Discretionary benefit stipend
  • Free alphorn lessons
Enterprise Sales Engineer Public Sector at Sierra | JobStash