Enterprise Sales Engineer Public Sector
15 hours agoLeadSalary: 160K - 270KSan Francisco, CA; Atlanta, GA; New York, NY; US - RemoteRemoteFull TimeSalesJobs by Sierra
SierraVisit Sierra website
Enterprise conversational-AI platform that helps businesses build and operate customer-experience agents across channels.
San Francisco, United States
About Sierra
Sierra provides an AI platform for businesses to build, deploy, analyze, and optimize customer-facing agents across chat, SMS, WhatsApp, email, voice, and ChatGPT.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own technical pre-sales for federal and state government institutions, including use-case scoping, platform demonstrations, and technical and architecture reviews. You will work with Sales, Product, and Agent Engineering and help develop public-sector capture, market strategy, and product components.
Requirements
- 5–7+ years of Sales Engineering, Solutions Engineering, or customer-facing technical sales experience
- 2+ years supporting U.S. federal, state, or local government customers
- Experience building and presenting demonstrations and working with customers or clients in go-to-market functions
- Experience building relationships with prospective customers, including executives and technical leaders
- Experience leading public-sector sales processes
- Familiarity with FedRAMP and government authorization processes
- Experience as an early or founding team member
- Ability to explain business problems and solutions to technical and non-technical audiences
- Ability to use AI tools for discovery preparation, solution design, demonstrations, prototypes, and technical proposals
- Bachelor's degree or equivalent professional experience
Responsibilities
- Own the end-to-end technical pre-sales process for government institutions
- Scope customer use cases and articulate business value
- Design and demonstrate the platform
- Lead technical and architecture reviews
- Work with Sales, Product, and Agent Engineering
- Understand and anticipate customer needs
- Build public-sector capture motion, market strategy, and scalable product components
Benefits
- Equity
- Commission
- Flexible unlimited paid time off
- Medical, dental, and vision benefits for employees and their families
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family-building benefits through Carrot
- Lunch, snacks, and coffee
- Discretionary benefit stipend
- Free alphorn lessons
