Account Director, Startups | New Business - UK&I

AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.

41 current maintainers27 active leads7 new active leads120 lead step-downs17 early lead departures
San Francisco, United States
About OpenAI

OpenAI’s mission is to ensure artificial general intelligence benefits all of humanity. It consists of the nonprofit OpenAI Foundation and OpenAI Group, a public benefit corporation governed by the Foundation.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will be the primary relationship owner for a portfolio of strategically important startup customers, helping them build with OpenAI's APIs. You will develop account plans, own a consumption revenue target and forecasts, partner with solutions and research engineering, and relay startup product feedback. The role is based in London with a hybrid model of 3 days in the office per week.

Requirements

  • 6+ years selling platform-as-a-service and/or software-as-a-service
  • Designing and executing complex deal strategies
  • Experience in or around the startup ecosystem
  • Supporting growth of fast-growing companies
  • Working directly with C-level executives
  • Communicating technical concepts to customers and internal stakeholders
  • Leading high-visibility customer events
  • Gathering and processing complex market intelligence

Responsibilities

  • Manage a portfolio of startup accounts, developing and executing account plans
  • Partner with solutions and research engineering on complex customer programs
  • Own a consumption revenue target
  • Manage consumption revenue forecasts
  • Analyze key account metrics and provide insights
  • Monitor the industry and startup landscape to contribute to product roadmap and strategies
  • Collaborate with cross-functional teams
  • Advocate for the startup experience and synthesize product feedback
  • Support recruitment and onboarding of teammates
  • Support the development of company culture