VP of Product Specialists
Luminance is an enterprise contract-intelligence platform that uses specialist legal AI to help teams negotiate, analyze, and automate contract work.
Funding history
Investors
About Luminance
Born out of the University of Cambridge, Luminance provides a multi-agent, legal-AI platform that turns contractual language into business intelligence across the contract lifecycle, including negotiation, repository analysis, and workflows.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead and scale the Product Specialist function, setting its strategy, priorities, and performance standards. You will develop leaders and specialists, improve discovery, demonstrations, and Proof of Value trials, and align resources to commercial priorities. You will establish scalable delivery and training practices, monitor KPIs, share customer insights with Product and R&D, and support strategic enterprise opportunities.
Requirements
- 10+ years of experience in enterprise software, SaaS, AI, legal technology, professional services, or a comparable high-growth technology environment
- Experience building, leading, and scaling a high-performing customer-facing, solutions, pre-sales, or Product Specialist organization
- Experience leading managers and individual contributors
- Commercial judgment and experience partnering with senior Sales leadership on complex enterprise opportunities
- Executive communication and presentation skills
- Understanding of translating sophisticated technology into customer value and business use cases
- Strategic and analytical experience defining KPIs, improving processes, and using data to drive performance
- Ability to work across commercial and technical teams and influence senior stakeholders
- Experience in a rapidly scaling international environment
- Willingness to travel internationally and domestically as required
Responsibilities
- Lead the Product Specialist organization and set its strategy, priorities, and performance standards
- Develop Product Specialist Directors, Team Leads, and Product Specialists
- Own the quality and effectiveness of discovery, demonstrations, Proof of Value trials, and sales-cycle engagement
- Align Product Specialist resources with commercial priorities and key opportunities
- Partner with Sales leadership on Proof of Value effectiveness and complex enterprise sales cycles
- Engage senior customer stakeholders on strategic opportunities
- Establish scalable approaches to Proof of Value delivery, customer engagement, and success measurement
- Build training and development programs that maintain product and market knowledge
- Define and monitor KPIs to improve performance, capacity planning, and commercial impact
- Share customer and market insight with Product and R&D
- Lead workforce planning, recruitment, progression, and succession planning
- Coordinate with Customer Success and Support to ensure continuity through implementation and adoption
- Represent Luminance with senior customers, prospects, and at industry events
Benefits
- 20 days of paid time off per year
- 401k with 4% matching contribution
- Choice of PPO or HDHP health plan with 100% individual-premium coverage and 75% dependent-premium coverage
- Enhanced maternity and paternity policies
- Paid sabbatical opportunities
- Opportunity for international business travel