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Escalation Management Jobs

Explore Escalation Management jobs in blockchain and crypto. Find positions requiring Escalation Management skills.

Urgently Hiring

Crypto Beginner JobsFully Remote Jobs

Job market intelligence

escalation management market pulse

Daily open opportunities, newly observed postings, hiring breadth, and normalized monthly compensation for jobs in this pillar.

Open jobs

21

As of 2026-09-02

Hiring companies

16

Distinct employers

New this week

3

+3 vs prior week

Job velocity

Low activity

7 days vs previous 7 days

Compensation by work market

Remote pay is separated from onsite and hybrid pay so expensive cities do not distort the remote benchmark.

Remote

Limited evidence

$10.6K/mo

14 salaries from 9 employers

7 open jobs at 6 hiring companies

Onsite + hybrid

Limited evidence

$10.1K/mo

18 salaries from 17 employers

12 open jobs at 10 hiring companies

Country market	Open jobs	Hiring companies	Median	Middle 50%	Evidence
United States	2	2	$12.4K/mo	$8.9K/mo – $14.7K/mo	15 salaries from 14 employersLimited

Open jobs are current; salary evidence covers the past 12 months and also uses closed postings. Every place rolls up through its canonical city, region, country, and continent hierarchy exactly once.

Opportunity activity

Open roles, employers, and newly listed jobs by day

All-mode pay history

Historical context; use the work-market split above for current pay

Earlier open counts are estimated from observation dates. Offline postings are never inferred open for more than 90 days; new daily samples are exact snapshots.

19 open jobs

Offshore Fund Onboarding Manager Assistant Vice President

State Street·4 days ago

4 days agoTokyo, Japan Full Time Project Management Jobs by State Street

Tokyo · Required

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State Street provides financial services to institutional investors through investment management, custody, and servicing solutions.

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Client Relationship Client Service English Escalation Management Financial Service Fund Launch Fund Onboarding Global Custody Japanese Offshore Business Project Management Service Enhancement

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Site Operations Manager

Figure·6 days ago

6 days agoSalary: 85K - 107KReno, USA Operations Jobs by Figure

Reno · Required

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Banking Coaching Compliance Csat Customer Service Escalation Management Financial Services Kpi Leadership Mentorship Mortgage Nmls Operations Originations Process Improvement Sla

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Sub Customer Onboarding Team Lead

Adyen·3 weeks ago

3 weeks agoMadrid Onsite Operations Jobs by Adyen

Onsite · Madrid · Required

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Adyen is a Dutch financial technology company providing global payment acceptance.

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Capacity Planning Cdd Compliance Escalation Management Fraud Kyc Leadership Metrics Onboarding Quality Assurance Regulations Risk

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Support Engineering Lead

Sardine·3 weeks ago

3 weeks agoSalary: 105K - 160KUS, Canada Remote Full Time Engineering Management Jobs by Sardine

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Ai Automation Debugging Enterprise Sla Escalation Management Hiring Incident Response Observability People Management Rest Api Service Delivery Software Engineering Sql Support Engineering Technical Support

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Client Success Manager

Bakkt·3 weeks ago

3 weeks agoUnited States Remote Customer Support Jobs by Bakkt

Remote · United States · Required

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Bakkt is a digital asset platform providing stablecoin settlement, programmable payments, and financial infrastructure services for banks, fintechs, and payments providers.

Funding

Unknown$50M · 1 Feb, 2024 Post-IPO Equity$450M · 18 Oct, 2021 Unknown$448M · 1 Oct, 2021 Series B$300M · 16 Mar, 2020 Series B$300M · 1 Mar, 2020 Series A$183M · 31 Dec, 2018 Series A$183M · 1 Dec, 2018

Investors

Horizons Horizons Ventures M12 Eagle Seven payu SGH Capital Boston Consulting Group Intercontinental Exchange CMT Digital Boston Consulting goldfinch-partners Pantera Capital Intercontinental Exchange (ICE)The Boston Consulting Group Protocol Ventures Galaxy Digital

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Advocacy Claude Clearing Client Relationship Management Client Success Communication Cross-Selling Data Analysis Digital Assets Escalation Management Excel Hubspot Jira Kpi Onboarding Payments Powerpoint Product Development Renewal Sales Settlement Support Trading Training Upselling Word

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Senior Director, Strategic Accounts

Rain·3 weeks ago

3 weeks agoSalary: 50K - 1MNew York, USA Remote Full Time Customer Support Jobs by Rain

Remote · New York · Required

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Rain helps users buy, sell, and swap cryptocurrencies with regulated custody, bank-grade security, and 24/7 support across web and mobile.

Funding

Series C$250M · 9 Jan, 2026 Series C$250M · 1 Jan, 2026 Series B$58M · 28 Aug, 2025 Series B$58M · 1 Aug, 2025 Unknown$25M · 24 Mar, 2025 Unknown$25M · 1 Mar, 2025 Unknown$6M · 1 Jan, 2025 Series B$110M · 1 Jan, 2022 Unknown$75M · 12 Nov, 2021 Series A$25M · 15 Aug, 2021 Series A$9.4M · 14 Dec, 2020 Series A$6M · 22 Oct, 2020 Seed$2.5M · 1 Jul, 2019

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Account Management Compliance Cross-Selling Cryptocurrency Customer Success Escalation Management Fintech Partnership Payment Qbr Renewal Stablecoin Upselling

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Support Account Manager

Ping Identity Corporation·1 month ago

1 month agoSydney, New South Wales, Australia Onsite Full Time Customer Support Jobs by Ping Identity Corporation

Onsite · Sydney · Required

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0 current maintainers0 active leads

Ping Identity Corporation is an active enterprise identity-security company offering the Ping Identity Platform for customer, B2B, workforce, and AI-agent identity use cases.

Funding

Unknown$4M · 1 Aug, 2017 Unknown$1.5M · 1 Jul, 2015

Investors

DHVC (Danhua Capital)AME Cloud Ventures correlation-ventures Digital Currency Group (DCG)morado-ventures enspire-capital storm-ventures recruit-strategic-partners

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Account Management Change Management Customer Experience Escalation Management Executive Communication Incident Management Postmortem Problem Management Process Management Queue Management Service Level Agreement Technical Support

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Customer Support Team Lead

Wave Mobile Money Inc.·1 month ago

1 month agoDakar, Senegal Onsite Full Time Customer Support Jobs by Wave Mobile Money Inc.

Onsite · Dakar · Required

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Wave Mobile Money is a financial technology company providing affordable mobile money services across Africa.

Funding

Series A$200M · 1 Sep, 2021

Investors

Sam Altman Partech Stripe Founders fund sequoia-heritage Ribbit Capital

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Communication Customer Support English Escalation Management French Multitasking Okr Performance Review Recruiting Reporting Team Leadership Time Management Training

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Head of Customer Engineering

Tatum·1 month ago

1 month agoBrno, South Moravian Region, Czechia Onsite Full Time Engineering Management Jobs by Tatum

Onsite · Brno · Required

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Seed0 current maintainers0 active leads

Tatum is a blockchain development platform that provides unified APIs, RPC nodes, and developer tools for building Web3 applications across multiple protocols.

Funding

Seed$42M · 12 Oct, 2022 Unknown$42M · 1 Oct, 2022 Seed$8M · 1 Oct, 2021 Pre-Seed1 Feb, 2020

Investors

grouport Evolution Equity Partners Octopus Ventures Circle LeadBlock Partners Depo Ventures Leadblock Fund tensor-ventures

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Api Blockchain Communication Customer Success Customer Support Escalation Management Fintech Incident Management Kpi Leadership Onboarding Pre-Sales Reporting Saas Sla Solutions Engineering

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Technical Client Success Manager

Elwood Technologies LLP·1 month ago

1 month agoSingapore Onsite Full Time Customer Support Jobs by Elwood Technologies LLP

Onsite · Singapore · Required

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Elwood Technologies LLP is the FCA-authorised operating company behind Elwood, an institutional operating system for 24/7 markets. Its modular platform provides execution, portfolio, risk, collateral, and reconciliation workflows for professional institutional clients trading digital and traditional assets.

Funding

Series A$70M · 16 May, 2022

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Senior Technical Account Manager

Ping Identity Corporation·1 month ago

1 month agoSalary: 155K - 180KUnited States Remote Full Time Customer Support Jobs by Ping Identity Corporation

Remote · United States · Required

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0 current maintainers0 active leads

Ping Identity Corporation is an active enterprise identity-security company offering the Ping Identity Platform for customer, B2B, workforce, and AI-agent identity use cases.

Funding

Unknown$4M · 1 Aug, 2017 Unknown$1.5M · 1 Jul, 2015

Investors

DHVC (Danhua Capital)AME Cloud Ventures correlation-ventures Digital Currency Group (DCG)morado-ventures enspire-capital storm-ventures recruit-strategic-partners

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Access Management Ai Productivity Tools Api Cloud Deployment Customer Success Cybersecurity Enterprise Networking Escalation Management Federation Identity Management Leadership Mentorship Oauth Openid Connect Professional Services Sales Engineering Saml Technical Account Management Zero-Trust

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Team Lead - Technical Support

Adyen·1 month ago

1 month agoAmsterdam, Netherlands Hybrid Full Time Customer Support Jobs by Adyen

Hybrid · Amsterdam · Required

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Adyen is a Dutch financial technology company providing global payment acceptance.

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Apis Escalation Management Fintech Mentoring Payments People Management Problem-Solving Process Development Support Leadership Technical Support Technical Troubleshooting

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Delivery Manager, Self-Service

Xsolla (USA), Inc.·2 months ago

2 months agoCIS Full Time Project Management Jobs by Xsolla (USA), Inc.

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Global video game commerce company providing payment, direct-to-consumer commerce, publishing, distribution, and player-engagement solutions.

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Confluence Cross-Team Coordination Delivery Management Documentation Escalation Management Jira Operational Process Program Management Project Management Risk Management Stakeholder Communication Status Reporting

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