Staff Organizational Change Management Specialist

Shield AI is a U.S. defense-technology company developing mission-autonomy software and autonomous aircraft for military and allied operations.

San Diego, United States
About Shield AI

Founded in 2015, Shield AI builds Hivemind autonomy software and V-BAT and X-BAT aircraft for operations in contested, GPS- and communications-denied environments. Its current site also presents Aechelon synthetic-reality simulation and Vision Systems detection and tracking products.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will build an organizational change-management program for technical functions. You will lead change strategy for IT, security, and business-system initiatives; assess impacts and readiness; create communications and training; measure adoption; and coordinate release calendars.

Requirements

  • 8+ years of organizational change-management experience
  • At least 3 years supporting IT, security, or enterprise technology programs
  • Knowledge of SSO, MFA, identity providers, MDM, ITSM, SaaS migrations, and security controls
  • Experience building a change-management function or program
  • Strong technical writing skills
  • Experience operating in ambiguous, fast-moving environments
  • Familiarity with Prosci, ADKAR, Kotter, or a similar change methodology

Responsibilities

  • Build organizational change-management frameworks, templates, playbooks, intake processes, and success metrics
  • Own change strategy and execution for technical initiatives
  • Partner with IT, enterprise operations, and cyber leaders during project planning
  • Conduct stakeholder analysis and change-impact assessments
  • Create communications, training, enablement materials, office hours, and change-champion networks
  • Measure adoption using ticket volume, usage telemetry, compliance rates, and surveys
  • Coordinate release and change calendars
  • Represent end-user needs in technical decisions

Benefits

  • Bonus
  • Benefits
  • Equity