Staff Field Solutions Engineer

Shield AI is a U.S. defense-technology company developing mission-autonomy software and autonomous aircraft for military and allied operations.

Series F+Recently funded
San Diego, United States
About Shield AI

Founded in 2015, Shield AI builds Hivemind autonomy software and V-BAT and X-BAT aircraft for operations in contested, GPS- and communications-denied environments. Its current site also presents Aechelon synthetic-reality simulation and Vision Systems detection and tracking products.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will act as a customer-facing technical expert for autonomy solutions. You will translate mission needs, operational constraints, and integration considerations into feasible solution concepts. You will support customer discovery, briefings, demonstrations, capture activities, technical content, and cross-functional feedback on requirements, risks, and roadmap gaps.

Requirements

  • 7+ years of experience in solutions engineering, field applications engineering, systems engineering, technical sales, autonomy, robotics, defense software, aerospace, or related roles.
  • Technical understanding of autonomy, AI-enabled systems, mission software, unmanned systems, robotics, or defense technology systems.
  • Experience with customer-facing technical engagements.
  • Ability to translate customer mission needs into feasible solution concepts and requirements.
  • Strong written and verbal communication skills.
  • Ability to work cross-functionally with Business Development, Product Management, Engineering, Customer Engagement, and Program teams.
  • Ability to represent product capabilities, limitations, and roadmap dependencies accurately.
  • Willingness and ability to travel for customer engagements, demonstrations, exercises, and internal meetings.

Responsibilities

  • Serve as a customer-facing technical expert for autonomy solutions.
  • Support customer discovery, technical briefings, demonstrations, technical interchange meetings, and capture activities.
  • Translate customer mission needs and integration constraints into solution concepts.
  • Support RFIs, RFPs, proposals, white papers, demos, and technical narratives.
  • Explain autonomy capabilities, limitations, roadmap considerations, and integration requirements.
  • Develop technical sales assets and customer-specific materials.
  • Represent customer requirements, technical risks, roadmap gaps, and field feedback.
  • Help customers evaluate autonomy for mission planning and operational outcomes.
  • Ensure customer-facing materials accurately reflect capabilities and constraints.
  • Monitor developments in autonomy, AI, unmanned systems, mission software, and defense technology.
  • Build relationships with customer technical stakeholders and internal partners.

Benefits

  • Bonus
  • Benefits
  • Equity