SMB Innovation Sales & Strategy Lead
AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.
Projects
About OpenAI
OpenAI’s mission is to ensure artificial general intelligence benefits all of humanity. It consists of the nonprofit OpenAI Foundation and OpenAI Group, a public benefit corporation governed by the Foundation.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will identify, incubate, and scale new revenue opportunities across the SMB Ads business. You'll build business cases, launch pilots, design acquisition and expansion programs, translate customer discovery into product opportunities, develop SMB segmentation, and own pilot measurement. You'll also help shape SMB strategy with leadership and lead the innovation portfolio.
Requirements
- Approximately 8-10 years of experience in business incubation, growth, strategy, business operations, product strategy, or consulting
- Understanding of SMB customers and self-serve business models
- Success taking initiatives from insight through pilot, launch, and impact
- Strong analytical and financial modeling skills
- Ability to translate segmentation into propositions and investment decisions
- Experience working directly with customers
- Ability to lead cross-functional initiatives and align senior stakeholders
- Sound judgment in ambiguous environments
Responsibilities
- Identify untapped opportunities across SMB segments, industries, and channels
- Build business cases and launch pilots to validate demand
- Design acquisition, activation, and expansion programs
- Partner with sales teams and outsourced sales providers
- Translate customer discovery into product opportunities with Product and Engineering
- Develop actionable SMB segmentation
- Own pilot delivery and measurement and scale successful programs
- Shape SMB strategy and investment recommendations
- Lead the innovation portfolio through roadmaps, performance measures, and milestones
Benefits
- Equity
- Medical, dental, and vision insurance with employer HSA contributions
- Pre-tax Health FSA, Dependent Care FSA, and commuter accounts
- 401(k) with employer match
- Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents)
- Paid medical and caregiver leave (up to 8 weeks)
- Flexible PTO for exempt employees
- 13+ paid company holidays and company office closures
- Paid sick or safe time
- Mental health and wellness support
- Employer-paid basic life and disability coverage
- Annual learning and development stipend
- Daily meals in offices and meal delivery credits
- Relocation support for eligible employees
- Charitable donation matching and wellness stipends
- Performance-related bonus
