Senior Sales Operations Specialist
Toronto-founded enterprise AI company building foundation models, agentic AI, enterprise search, and private deployment products.
About Cohere
Cohere provides enterprise-focused AI models and end-to-end products, including North for agentic workplace AI, Compass for enterprise search, and models for generation and retrieval. It supports private, VPC, and on-premises deployment options.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will partner with sales leadership to define sales strategies, forecasts, and performance metrics. You will streamline pipeline management, CRM processes, and enablement tools; analyze KPIs; coordinate go-to-market work across functions; and communicate priorities between sales leadership, sellers, and executive teams.
Requirements
- 8+ years in sales operations, business development, or strategy
- Experience in AI, SaaS, or enterprise software preferred
- CRM platform proficiency, including Salesforce
- Sales-process optimization expertise
- Sales analytics
- Ability to mentor teams and drive accountability
- Experience translating business goals into sales plans
- Executive-level communication skills
- Experience creating board-level presentation decks and customer-engagement materials
Responsibilities
- Partner with sales leadership to define and implement sales strategies, forecasts, and performance metrics
- Streamline sales processes, pipeline management, CRM optimization, and sales-enablement tools
- Coordinate go-to-market execution with inside sales, solution architecture, marketing, product, and customer success
- Monitor sales KPIs and recommend adjustments to improve conversion and revenue attainment
- Contribute to sales operations, business development, and support functions
- Serve as liaison between sales leadership, sellers, and executive teams
Benefits
- Weekly lunch stipend of $75/£75 or local equivalent
- Health and dental benefits
- Mental-health budget
- RRSP matching, 401K, and Pension Scheme
- 100% parental-leave top-up for up to six months
- Arts and culture, fitness/wellness, quality-time, and workspace-improvement credits
- Six weeks of paid vacation
- Budget for travel to other offices and annual company offsite
- Co-working benefit for employees not near an office
- $500 home-office stipend