Sales Operations Analyst
Payward, Inc. is the parent company and operating platform behind Kraken and a portfolio spanning trading, custody, payments, lending, tokenized assets, onchain finance, and benchmarks.
Funding history
Investors
Projects
About Payward, Inc.
Payward operates unified financial infrastructure across crypto and traditional markets, including shared liquidity, risk and margin systems, collateral and settlement, compliance, and licensing. Its first-party portfolio includes Kraken, Kraken Pro, NinjaTrader, Breakout, xStocks, Payward Services, CF Benchmarks, Reap, Krak, Kraken Prime, Kraken OTC, Kraken Custody, and Bitnomial.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will manage RFP and DDQ responses, coordinate contributors, and prepare diligence meetings. You will qualify and route leads, maintain Attio CRM and pipeline reporting, support deal-to-onboarding handoffs, produce customer insights, and improve sales operations workflows.
Requirements
- 3+ years of experience in sales operations, sales support, or proposal management
- Experience managing RFPs, DDQs, security or compliance questionnaires, or complex documents
- Ability to coordinate cross-functional stakeholders and drive deadlines
- Experience with a CRM platform
- Ability to build simple reports and dashboards
- Writing, editing, and document formatting skills
- Communication with senior stakeholders and external clients
- Understanding of institutional and B2B financial-services sales cycles
- Interest in crypto and digital assets
Responsibilities
- Own RFP and DDQ responses from kickoff through submission
- Coordinate cross-functional contributions and drive deadlines
- Assemble and format accurate, timely submissions
- Prepare internal teams for client presentations and diligence meetings
- Qualify and route inbound leads
- Maintain Attio CRM data integrity
- Build pipeline reporting, funnel metrics, and forecast inputs
- Manage signed-deal handoffs to onboarding
- Produce weekly customer insights from call notes and CRM activity
- Maintain approved RFP and DDQ response libraries
- Improve workflows and automate repetitive work
Hiring Process
Job-related skills or work-style assessment may be requested.