Onboarding Analyst

Skills

About the Role

You will manage corporate customer onboarding and due diligence from application through approval. You will verify documentation, identify UBOs and directors, perform screening and risk assessments, resolve flags, escalate investigations, and support onboarding for private individuals. You will also improve onboarding efficiency, compliance, and customer experience.

Requirements

• Fluent English communication skills.
• At least 2 years of B2B customer-onboarding experience in payments, fintech, or crypto.
• Knowledge of KYC and AML onboarding practices.
• Experience with complex ownership structures and high-risk industries.
• Experience onboarding legal entities including companies, partnerships, trusts, and foundations.
• Research and analytical skills for UBO identification and corporate-document assessment.
• Experience with Salesforce or similar CRM tools.
• Ability to manage multiple cases in a fast-paced environment.

Responsibilities

• Manage onboarding and due diligence for corporate customers.
• Oversee corporate applications and verify required documentation.
• Identify UBOs and directors of corporate customers.
• Conduct sanctions, PEP, and adverse-media screening.
• Assess customer risk and follow approval and escalation protocols.
• Decide when further investigation or escalation is needed.
• Improve onboarding processes.
• Support onboarding for private individuals.

Benefits

• Flexible working hours.
• Hybrid working.
• Flexible holiday approach.
• Opportunities to travel to offices around the world.