Business Operations Manager
Lambda256 Co., Ltd. is a Seoul-based blockchain technology company and Dunamu subsidiary operating enterprise Web3 infrastructure.
Funding history
About Lambda256 Co., Ltd.
Lambda256 originated as Dunamu's blockchain research division and became an independent corporation in March 2019. Its current products include Nodit, an institutional-grade multichain node and blockchain-data infrastructure platform; CLAIR, an ontology-based blockchain intelligence and FRAML engine; and SCOPE, an institutional stablecoin issuance, payments, settlement, wallet, and compliance platform. Lambda256 also operates Nodit services including Datashare, Datasquare, validator operations, Web3 Data APIs, webhooks, MCP, and x402-based agentic payments.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will manage enterprise revenue, contracts, billing, and service operations from quotation through renewal. You will prepare and review contracts with legal and finance stakeholders, calculate billing amounts, issue invoices and tax invoices, track payments and receivables, and manage customer contract status. You will prepare and submit SLA and operational reports, send customer notices about infrastructure work, incidents, and policy changes, and handle inquiries about contracts, billing, plans, coupons, and credits. You will also manage customer KYC, policy revisions, and external partner contracts. You will use AI tools and automation to improve contract review, billing checks, reporting, customer communications, and standardized operating processes.
Requirements
- 3+ years of business operations, sales operations, or revenue operations experience in B2B SaaS, IT services, or cloud services.
- Understand key contract terms including SLAs, payment, renewal, and termination, and coordinate with legal and finance teams.
- Read English contracts and communicate with overseas customers in English by email and messenger.
- Use generative AI tools routinely and validate AI-generated output.
- Accurately manage numbers and identify and correct billing and settlement errors.
- Coordinate requests and collect materials from development, finance, legal, and security teams by deadline.
- Communicate clearly and carefully with customers, including during incidents.
Responsibilities
- Prepare enterprise customer quotations and manage contract execution and renewals.
- Review contracts and coordinate contract terms with legal stakeholders.
- Calculate billing amounts from monthly usage and operating costs.
- Issue invoices and tax invoices, confirm payments, and manage accounts receivable.
- Track contract renewal schedules and customer contract and operational status.
- Prepare and submit SLA and operational reports.
- Create and distribute customer notices about infrastructure work, incidents, and policy changes.
- Handle and classify customer inquiries about contracts, billing, plans, coupons, and credits.
- Manage customer KYC, policy revisions, and external partner contracts.
- Automate recurring operational work using AI tools and establish standardized templates and workflows.
Hiring Process
Application review → first practical interview → second culture-fit interview → compensation discussion → final offer.