Wallet Leader
All-in-one Philippine e-wallet and cryptocurrency exchange combining crypto trading with payments, bills, QR checkout, mobile load, and remittances.
Funding history
About Coins.ph
Coins.ph is a regulated digital-asset and payments platform operating under the Coins.ph brand. Its services include buying, selling, and holding cryptocurrency; peso wallets; bill payments; mobile load; QR payments; money transfers; and remittances. The current user agreement identifies Betur, Inc. and DCPay Philippines, Inc. as the entities doing business as coins.ph.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will run end-to-end global wallet operations across hot, warm, and cold wallets. You will manage fund movements, operate Fireblocks, maintain operating procedures and controls, monitor and reconcile wallet activity, support chain and token onboarding, handle incidents, meet audit and compliance requirements, and lead the wallet operations team.
Requirements
- Have 7 or more years of experience in crypto, fintech, or financial infrastructure
- Have 3 or more years running wallet operations at a licensed VASP or exchange
- Have hands-on production experience with Fireblocks
- Understand major blockchains and on-chain transaction monitoring
- Know key management, multi-signature, and MPC concepts
- Have experience building controls, SOPs, and audit-ready documentation
- Have experience leading an operations team across locations
- Communicate strongly in English
- Be based in Hong Kong or willing to relocate
Responsibilities
- Own end-to-end global wallet operations
- Manage customer withdrawals, wallet top-ups, cold-storage transfers, rebalancing, and sweeping
- Operate the Fireblocks environment, including vaults, permissions, authorization policies, workflows, whitelisting, and API integrations
- Maintain wallet operating procedures and segregation-of-duties controls
- Monitor wallet balances, on-chain activity, and pending transactions
- Resolve stuck, failed, and delayed transactions
- Run wallet reconciliations and proof-of-reserves processes
- Manage operational onboarding for new chains and tokens
- Handle wallet incidents, escalations, and post-incident reviews
- Support auditor and regulator requests
- Lead, coach, and build the wallet operations team
