Senior Officer, Branch Relationship Manager, Current Account, Consumer Banking Group
DBS Bank Ltd is a Singapore-based bank providing personal, SME, corporate, institutional, wealth management, financial markets, and digital banking services. Its clients include consumers, small and medium-sized businesses, corporations, and institutional customers.
About DBS Bank Ltd
DBS Bank Ltd provides banking products and services including accounts, cards, insurance, loans, investments, digital banking, payments, trade finance, foreign exchange, commodities, investment solutions, and derivatives clearing. Through its SME business, it supports businesses with financing, cash-flow management, online banking through DBS IDEAL, sustainability programmes, and business-growth initiatives. The bank serves personal customers, SMEs, corporate and institutional clients, and wealth-management customers across its regional markets.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will drive new-to-bank Current Account acquisition in the branch catchment area, promote transaction banking and digital solutions, and build an acquisition pipeline through referrals, walk-ins and networking. You will deepen existing relationships, drive digital channel adoption, and ensure compliance and excellent customer service.
Requirements
- Minimum 2 years of experience in a reputed bank
- Understanding of Current Accounts, Transaction Banking, Cash Management and Liability Products
- Strong local market knowledge
- Excellent relationship management, communication, sales and networking skills
- AMFI, IRDAI, FEDAI and BCSBI certifications an added advantage
Responsibilities
- Drive New-to-Bank Current Account acquisition
- Promote Corporate Internet Banking, Cash Management, Bulk Payment, POS and QR solutions
- Increase product penetration through Debit Cards, Collection and Transaction Banking products
- Build acquisition pipeline via referrals, walk-ins, prospecting and networking
- Deepen relationships with existing customers to improve wallet share and retention
- Drive activation of digital channels
- Grow Savings Book and acquire new-to-product customers
- Ensure compliance with policies, regulations and due diligence
- Deliver exceptional customer service including doorstep banking