Senior Account Manager
Unlimit is a London-based global fintech providing cross-border payment processing, business accounts, banking-as-a-service, card issuing, and crypto/stablecoin payment infrastructure.
About Unlimit
Founded in 2009, Unlimit operates a global financial-services platform for businesses, combining payment processing, local and international payment methods, multicurrency business accounts, banking-as-a-service APIs, card issuing, payment rails, and digital-asset on/off-ramp capabilities. The company is headquartered in London and operates across multiple continents.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
Manage and grow a portfolio of merchants and payment partners for Unlimit's acquiring business across APAC, identifying new opportunities, expanding existing accounts, optimizing performance, and building long-term strategic relationships.
Requirements
- Minimum 5 years of experience in the payments industry, with strong understanding of acquiring, merchant services, or payment partnerships.
- Proven experience managing merchants or payment partners and growing accounts commercially.
- Experience owning hunting and farming responsibilities, including upsell and cross-sell initiatives.
- Ability to analyze performance data and communicate insights and recommendations to stakeholders.
- Proactive, resilient, and able to thrive in a fast-paced, evolving environment.
- Works well across teams and contributes to a positive, high-performance culture.
Responsibilities
- Build and manage relationships with key merchants and payment partners.
- Identify new business opportunities while maintaining and expanding existing accounts.
- Upsell and cross-sell Unlimit solutions to maximize revenue and adoption.
- Monitor KPIs, optimize account performance, and recommend improvements based on data-driven insights.
- Collaborate with regional and global teams to improve ways of working and enhance the merchant experience.
- Represent Unlimit as a trusted partner in every interaction.
- Manage multiple accounts and stakeholders while delivering results within challenging timelines.