Sales Enablement Manager
Decagon is a conversational AI platform for enterprises to build, operate, and optimize customer-facing AI agents across voice, chat, email, SMS, and other channels.
Funding history
Investors
About Decagon
Decagon provides an AI concierge platform for customer experience teams. Its Agent Operating Procedures (AOPs) use natural-language workflows to define agent behavior, while the platform supports agent development, testing, analytics, and omnichannel deployment.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will partner with sellers and sales leaders to identify field needs and deliver practical training, tools, assets, and best practices. You will build onboarding and role-specific programs, create sales content and certifications, and coordinate with GTM, Marketing, Product, and Engineering.
Requirements
- 7+ years of experience across GTM enablement, sales, or revenue-focused roles in modern SaaS
- Field and customer-facing experience
- Experience carrying a quota, owning customer relationships, or being accountable for revenue outcomes
- Ability to earn credibility with sellers and translate tactical needs into practical solutions
- Program management and cross-functional skills
- Ability to operate in fast-moving, ambiguous environments
Responsibilities
- Partner with sellers and sales leaders to understand field needs
- Deliver training, best practices, tools, assets, and practical interventions
- Build and scale onboarding, development, and role-specific training programs
- Develop training, content, and certifications that improve sales execution
- Partner with GTM, Marketing, Product, and Engineering to support field execution
- Adapt enablement programs using AI and new approaches
Benefits
- Medical, dental, and vision benefits for employees and their families
- Life insurance and disability benefits
- Retirement plan
- Parental leave
- Fertility and family-building benefits through Carrot
- Monthly wellness, lifestyle, and work-life balance stipend
- Daily office lunches and snacks
- Flexible vacation policy