Sales Development Representative
Decagon is a conversational AI platform for enterprises to build, operate, and optimize customer-facing AI agents across voice, chat, email, SMS, and other channels.
Funding history
Investors
About Decagon
Decagon provides an AI concierge platform for customer experience teams. Its Agent Operating Procedures (AOPs) use natural-language workflows to define agent behavior, while the platform supports agent development, testing, analytics, and omnichannel deployment.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will source and qualify inbound and outbound sales opportunities. You will engage prospects through calls, email, and social media, research accounts and decision-makers, partner with Account Executives and Marketing on pipeline campaigns, and develop discovery, objection-handling, and value-selling skills.
Requirements
- Written and verbal communication
- Customer research
- Performance tracking and improvement
- CRM experience
- Salesforce experience preferred
- Technology experience preferred
Responsibilities
- Source sales opportunities through inbound qualification and outbound outreach
- Engage potential customers through cold calling, email, and social media
- Build the top of the sales funnel through outbound campaigns
- Research companies and key stakeholders and partner with Account Executives on pipeline-generation strategies
- Collaborate with Marketing on campaigns and messaging
- Stay current on product offerings and industry trends
- Develop discovery, cold-calling, objection-handling, value-selling, prioritization, and time-management skills
Benefits
- Medical, dental, and vision benefits for employees and their families
- Life insurance and disability benefits
- Retirement plan
- Parental leave
- Fertility and family-building benefits through Carrot
- Monthly wellness, lifestyle, and work-life balance stipend
- Daily office lunches and snacks
- Flexible vacation policy