Sales Development Representative

Cresta is an enterprise customer-experience AI platform that unifies autonomous AI agents, real-time agent assistance, and conversation intelligence for contact centers.

Palo Alto, United States
About Cresta

Cresta Intelligence, Inc. operates Cresta, a human-centric AI platform for enterprise contact centers. Its products automate selected customer conversations, assist human agents in real time, and analyze conversations to improve customer experience, revenue, and operating efficiency.

View jobs by Cresta

Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will build sales pipeline across APAC through personalized outbound outreach and inbound lead qualification. You will develop account lists and messaging, research markets, coordinate campaigns with Sales and Marketing, partner with account executives, conduct executive conversations, and work toward monthly meeting, opportunity, and pipeline targets.

Requirements

  • Have 6+ months of prior sales experience
  • Be based in Melbourne, Australia, with full working rights in Australia
  • Communicate effectively across APAC markets
  • Work effectively in a time-sensitive, high-volume environment
  • Prioritize work effectively
  • Demonstrate business acumen
  • Communicate through written, verbal, and visual storytelling

Responsibilities

  • Grow the customer list through personalized emails, calls, and social media outreach
  • Write messaging for targeted accounts
  • Plan and execute outreach campaigns with Sales and Marketing
  • Analyze market research and develop approaches to generate interest
  • Partner with account executives to generate meetings and sales pipeline
  • Create and prioritize target account and contact lists
  • Conduct conversations with prospect executives
  • Achieve monthly targets for meetings, qualified opportunities, and pipeline
  • Draft sales pitches, presentations, and reference materials

Benefits

  • Medical, dental, and vision coverage
  • Paid parental leave
  • Remote work setup budget
  • Monthly wellness and communication stipend
  • 20 days of vacation time
  • Equity