Sales Development Representative

Cresta is an enterprise customer-experience AI platform that unifies autonomous AI agents, real-time agent assistance, and conversation intelligence for contact centers.

Palo Alto, United States
About Cresta

Cresta Intelligence, Inc. operates Cresta, a human-centric AI platform for enterprise contact centers. Its products automate selected customer conversations, assist human agents in real time, and analyze conversations to improve customer experience, revenue, and operating efficiency.

View jobs by Cresta

Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will build sales pipeline through outbound prospecting and inbound lead qualification. You will create targeted outreach, research accounts, engage executives, partner with account executives, and achieve monthly pipeline and meeting targets. You will work in the New York City office on Mondays and Wednesdays.

Requirements

  • Bachelor's degree in Business, Marketing, Communications, or a related field
  • At least 1 year of prior sales experience
  • Ability to work in a time-sensitive, high-volume environment
  • Strong organizational and prioritization skills
  • Strong business acumen
  • Clear written, verbal, and visual storytelling skills
  • In-office presence in New York City two days per week on Mondays and Wednesdays

Responsibilities

  • Grow the customer list through personalized emails, calls, and social media outreach
  • Write compelling messaging for targeted accounts
  • Plan and execute outreach campaigns with Sales and Marketing
  • Analyze market research and develop approaches that raise awareness and interest
  • Partner with account executives to generate meetings and sales pipeline
  • Create and prioritize target account and contact lists
  • Conduct high-level conversations with prospect executives
  • Achieve monthly quotas for meetings, qualified opportunities, and generated pipeline
  • Draft sales pitches, presentations, reference materials, and other documents

Benefits

  • Medical, dental, and vision coverage
  • Flexible PTO
  • Paid parental leave
  • Retirement savings plan
  • Remote work setup budget
  • Monthly wellness and communication stipend
  • In-office meal program
  • Commuter benefits
  • Equity
Sales Development Representative at Cresta | JobStash